Acting Lead Ground Operations Agent Resume Example
Love this resume?Build Your Own Now
ACTING LEAD GROUND OPERATIONS AGENT
Summary
Knowledgeable Lead Ground Operations Agent with 17 years of proven expertise in managing aircraft operations to foster safety and efficiency. Proactive leader with strengths in communication, collaboration while overseeing a team and following aircraft safety protocol and operations.
Skills
|
|
Education and Training
Vaughn College Of Aeronautics And Technology - City, State
Associate of Science
06/2000
Experience
Acting Lead Ground Operations Agent | 01/2018 to Current
Children's National Medical Center - Lanham , MD
Children's National Medical Center - Lanham , MD
- Maintained operations compliance with FAA, TSA and airport regulations.
- Moved baggage of all sizes to load and unload aircraft.
- Logged, tracked and traced shipments across airport and partner locations.
- Communicates changes for optimal safety and flow of aircraft.
- Leads teams with instruction on execution for on time departure.
- Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment.
- Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)
- Tags, lifts, loads and unloads Customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system
- Operates external aircraft equipment.
- Assist Customers with special needs, e.g. Customers who need assistance in boarding
- Guides aircraft to and from aircraft parking locations
- Utilizes handheld radio and communicate effectively with proper radio etiquette
Lead Ground Operations Agent | 06/2010 to 12/2018
Winner Aviation - Vienna , OH
Winner Aviation - Vienna , OH
- Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment.
- Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)
- Tags, lifts, loads and unloads Customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system.
- Maintained operations compliance with FAA, TSA and airport regulations.
- Moved baggage of all sizes to load and unload aircraft.
- Logged, tracked and traced shipments across airport and partner locations.
- Communicates changes for optimal safety and flow of aircraft.
- Leads teams with instruction on execution for on time departure.
- Operates external aircraft equipment.
- Assist Customers with special needs, e.g. Customers who need assistance in boarding.
- Guides aircraft to and from aircraft parking locations.
- Utilizes handheld radio and communicate effectively with proper radio etiquette.
Operations Coordinator | 08/2006 to 06/2010
JetBlue Airways, JFK International Airport - City , STATE
JetBlue Airways, JFK International Airport - City , STATE
- Partnered with peers and cross-functional teams to align operations with targets and strengthen internal relationships.
- Manages winter operations with PASSUR IROP net and deicing.
- Monitored crews availability, fueling, provisioning, deplaning/boarding process, offloading/loading and passenger connection status.
- Coordinates and sequences all arrivals/departures to safety and efficiently control air craft traffic entering and exiting ramp area.
- Communicates pre departure update information and intended gate , taxiway planned and baggage carousel information.
- Provided assistance to all ground crews responsible for handling and refueling aircrafts.
- Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made.
Ground Operations Agent | 08/2004 to 08/2006
JetBlue Airways, JFK International Airport - City , STATE
JetBlue Airways, JFK International Airport - City , STATE
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Collected, sorted and checked baggage tags against flight lists.
- Connected electrical power units and service hoses to aircraft.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Managed ramp activities and team for inbound and outbound flights.
- Read ,interpret and complete aircraft weight and balance load sheets,hazardous material,identification labels,aircraft loading manifests, and baggage and cargo routing tags.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Worked closely with ramp team and Supervisors to deliver project requirements, develop solutions and meet deadlines.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Measurable results
- Clear contact info
- Typos
Resume Overview
School Attended
- Vaughn College Of Aeronautics And Technology
Job Titles Held:
- Acting Lead Ground Operations Agent
- Lead Ground Operations Agent
- Operations Coordinator
- Ground Operations Agent
Degrees
- Associate of Science
Similar Resumes
