Department of Veterans Affairs/Office of Information Technology (OIT) - IT Portfolio Manager
Selected to lead a major project to convert "The Boeing Company", a multi-million dollar client, from a mainframe legacy COBOL system to one that used Visual Basic and an Oracle DBMS.
One of 5 individuals selected to travel to Pune, India in 2006 to train technical staff to support new international business office.
Served as Project Manager in a matrix I/S project environment, responsible for defining project scope, creating Microsoft Project schedule, estimating cost, identifying resource needs, and monitoring performance of resources and system.
Successfully managed I/S projects utilizing PMBOK-based methodology.
Managed relationships and provided effective oral and written communication to all levels of staff, clientele and I/S team.
Managed a team of 13 resources (including on-site, remote, and foreign-based employees), responsible for work assignment, performance reviews, and budget.
Served as a technical expert in the design and development of employee self-service web and database systems.
Assessed Customers\' technical needs to formulate technical solutions.
Provided technical support and troubleshooting for Production releases.
Perform financial analysis related to budgets, cost/benefits, and earned value.
Define, analyze, and report on metrics to identify defect trends and assist with defect resolution.
Researched, collected and analyzed complex data using Microsoft Access, Excel and SQL.
Created and reviewed technical documents such as requirements specifications, system design, and process flow diagrams while ensuring quality and compliance with internal and industry standards.
Created and executed comprehensive test plans and performed troubleshooting and root cause analysis on custom software, employee self-service web sites, IVR, and interfaces in COBOL, Visual Basic, Java, HTML, XML, and using DB2, Oracle and SQL Server DBMSs.
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