LiveCareer-Resume

accounting human resource manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a dynamic and highly qualified individual with extensive experience in the inner workings of how an office or small business works. I am well spoken and organized. I am diligent about keeping records current, statements accurate and accounts reconciled for fully compliant tracking, reporting and auditing of financial records. I have many years of experience with Quickbooks as well as working actively with customers and their satisfaction.

Skills
  • Accounts payable
  • Account reconciliation
  • Customer relations
  • Payroll administration
  • QuickBooks
  • General ledger entries
  • A/P and A/R
  • Detail oriented
  • Self motivated
  • Problem-solving abilities
  • Inbound and Outbound Calling
  • Credit card payment processing
Education and Training
University of Georgia Athens, GA Expected in : General Studies - GPA :
American Institute For Paralegal Studies Atlanta, GA, Expected in 09/1993 Obtained A Paralegal Certificate : - GPA :
Dekalb College Atlanta, GA, Expected in : Health Administration - GPA :
Georgia State University Atlanta, GA Expected in : Health Administration - GPA :
Experience
Rochester General Health System - Accounting & Human Resource Manager
Brockport, NY, 09/2005 - Current
  • Handled accounting operations such as updating journal entries, pursuing collections and reconciling accounts.
  • Supervised accounting tasks, which included accounts payable and receivable.
  • Evaluated and approved billing invoices and expense reports to monitor and ensure cash flow and cost containment.
  • Managed payroll processing and changes for 20+ employees.
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Received payment and posted to appropriate customer accounts.
  • Recorded and updated customer personal accounts with accurate contact information.
  • Arranged for debt repayment and established repayment schedule based on customer finances.
  • Regularly updated HR databases to reflect employee information, changes in benefits and other details.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Completed reports and employment forms.
  • Answered employee questions regarding health benefits and 401k options.
  • Oversaw the benefits enrollment process by answering questions and assisting employees with login details.
  • Promptly responded to customer inquiries and resolved complaints to promote loyalty.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Peachtree Neurological Clinic, PC - Secretary/Receptionist
City, STATE, 10/1996 - 03/2000
  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled and confirmed appointments.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Greeted patients upon arrival and got them check in with appropriate paperwork completed.
  • Collected copays from patients upon arrival.
Northside Cardiology - Secretary/Receptionist/Front Office Manager
City, STATE, 02/1996 - 10/1996
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Answered the phone and greeted patients upon arrival.
  • Scheduled patients for their appropriate tests and/or consultations.
  • Interacted on a regular basis with Kaiser Permanente referral agents to receive proper referrals and pre certification for services rendered to our mutual patients.
  • Maintained a Kaiser log which was due monthly. From this information, a final monthly report was created and presented to Kaiser Permanente as well as the Chief of Cardiology.
  • Scheduled cardiac catheterizations for patients and obtained pre certifications from their insurance carrier.
Temporary Talent - Aministrative Secretary
City, STATE, 11/1992 - 02/1996

Piedmont Hospital - Administrative Secretary to the Vice President of Patient & Facilities Services (July 1995 - January 1996)

- Developed a rapport with Hospital Staff and Administration.

- Coordinated scheduling of VP's daily agenda.

- Generated monthly & quarterly statistical reports.

- Assisted the Risk Manager with correspondence and handling complaints both walk in and on the phone.

*Along with working as an Administrative Assistant, I was also involved with a new project that Piedmont Hospital had embarked upon in an effort to be considered as a Center of Excellence in the areas of Cardiovascular, Vascular, and Orthopedics. This project included scheduling and coordinating meetings with the hospital staff and physicians, working with an outside firm, and producing reports and correspondence.

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Resume Overview

School Attended

  • University of Georgia
  • American Institute For Paralegal Studies
  • Dekalb College
  • Georgia State University

Job Titles Held:

  • Accounting & Human Resource Manager
  • Secretary/Receptionist
  • Secretary/Receptionist/Front Office Manager
  • Aministrative Secretary

Degrees

  • Some College (No Degree)
  • Obtained A Paralegal Certificate
  • Some College (No Degree)
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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