Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Highly motivated and detail-oriented leader with over 37 years of experience in building and leading teams, and managing operations and programs. Expertise in improving efficiency, resolving problems and providing exceptional leadership.
Decorated, former military professional currently skilled at leading a team to achieve high quality results in US Army graduate level Professional Military Education. Experience training hundreds of peers and subordinates on Adult Learning, and the Experiential Learning Methodology, as well as guiding and supporting senior ranking officials in security assistance programs, and meaningful and relevant engagements decision making.
Senior Personnel Management Advisor versed in cross-functional leadership, management and team building. Strong supervisory and communication skills.
  • Strategic planning
  • Reframing strategies
  • Analytical 
  • Project management
  • Fluent in Spanish
  • Budgeting
  • Administrative management
  • Excellent team-builder
Technical Skills
  • Education Gap-Analysis / Curriculum planning and development
  • Program planning/ Instructor training programs/ Classroom instruction and dynamics
  • Contract management, Logistics planning, Supplies procurement
  • MS Suite literate (PowerPoint, EXCEL, WORD, etc.)
  • Online Collaboration tools literate (SharePoint, BlackBoard, email, etc.)
Academic Director - Supervisory Training Specialist (Bilingual), 05/2010 - Current
Western Hemisphere Institute For Security Cooperation (WHINSEC) City, STATE,

Hours per week: 40. Series: 1712 Pay Plan: GS Grade: 12  Academic Director

(Federal civilian job)

  • Establish and maintain academic rigor for all School of Professional Military Education (SPME) courses.
  • Ensure academic oversight is in compliance with appropriate regulations, guidance, policies, and procedures.
  • Maintain academic oversight of the accredited Master of Military Art and Science (MMAS) graduate degree program at WHINSEC.
  • Manage, synchronize and controls the organization's daily academic programs, functions and activities necessary for SPME to function on a routine basis, conducts departmental planning, and coordinates and assesses departmental activities to ensure student access to educational materials.
  • Responsible for the management of the long, intermediate, and short range objectives for the department's education and development missions and programs.
  • Manage a professional graduate level faculty of approximately 55 personnel, to include the projection and management of an operational budget of over one million dollars.
  • Plan and oversees administrative and program activities to include: (1) managing the department; (2) serving as a technical/administrative advisor; (3) conducting appropriate studies and activities for the department; (4) providing linkage and access to external academic institutions and universities; (5) planning, programming, and leading the coordination of major Strategic Communications events to foster education and awareness of relevant issues during the academic year; (6) analyzing and keeping abreast of trends related to department instruction and programs in meeting Professional Military Education (PME) educational accreditation standards, and a fully accredited civilian master's degree; (7) supporting and advising military and Title 10 faculty and students in the department's core, advanced, and elective courses; (8) planning, programing and overseeing the professional development and continuing education of the school's faculty members; (9) planning for departmental contracting requirements and executing an operating budget, and (10) developing operational plans for providing travel and professional development services for the department.
  • Supervisor: LTC Eliud Diaz (XXX) 545- 3870). Okay to contact this Supervisor: Yes.
Supervisor Training Specialist (Bilingual) - Chief, Academic Affairs Division, 09/2005 - 05/2010
Western Hemisphere Institute For Security Cooperation (WHINSEC) City, STATE,

Hours per week: 40.  Series: 1712 Pay Plan: YC Grade; 02 Supervisory Training Specialist (Bilingual)

(Federal civilian job)


  • Created, developed, and revised military training and education programs to be taught in resident/nonresident instruction while developing and executing the Faculty Development Program planning for the Western Hemisphere Institute for Security Cooperation (WHINSEC).
  • Reviewed and evaluated training and education feedback data.
  • Developed and coordinated the development/revision of WHINSEC resident/non-resident instruction and, researches and prepares training and education reports.
  • Subordinate responsibilities within these major duties included, but were not limited to, the development and dissemination of policies and procedures and, the planning, development and implementation of bilingual (Spanish/English) educational training programs for WHINSEC.
  • Provided foreign policy, military strategy, and security assistance expertise and knowledge to the
  • WHINSEC and other agencies involved in the design and development of resident/non-resident and institutional educational and training programs.
  • Directed the creation, development and revision of military education and training programs upon recognition of changing circumstances to training requirements identified by Latin American nations and US policies.
  • Directed the development of studies designed to evaluate the effectiveness of WHINSEC's educational and training programs, and to determine need for revisions in current curricula.
  • Maintained continuous liaison with key officials in US federal government agencies including those in the Latin American and the Caribbean region.
  • Supervised four (4) Title 10 faculty Instructors and ensures adherence to policy and specific training objectives and training curricula.
  • This position required the incumbent to be fluent in reading, writing, and speaking in both Spanish and English languages.
  • Supervisor: Jose A. Carbone (XXX) 545-1147). Okay to contact this Supervisor: Yes
Deputy Director of Transformation, 10/2003 - 08/2005
Western Hemisphere Institute For Security Cooperation City, STATE,

(Active Duty Military)

  • Conducted course curriculum development activities to transform the legacy Command and General Staff Officers Course Curriculum to the Intermediate Level Education (ILE) Curriculum of a bilingual (Spanish/English) Training and Doctrine Command (TRADOC) service school which trained officers, cadets, enlisted and civilian personnel from Latin-American military, police, and non-governmental organizations.
  • Coordinated the development and revision of military education level (MEL) 4/Joint Professional Military Education (JPME) 1 programs to be taught in the resident Command and General Staff Officers Course at WHINSEC.
  • Reviewed and analyzed curriculum data and U.S.doctrine from TRADOC proponent schools to ensure that only pertinent and relevant information and instruction is included into the institutes Intermediate Level Education Curriculum.
  • Maintained Competency as a Full Spectrum Operations Instructor, and coordinated the activities for the development of additional MEL 4/JPME-1 Full Spectrum Operations Instructor.
  • Developed and maintained a computerized record of the ILE program of Instruction.
  • Coordinated the development and revision of enabling training products for the ILE course.
  • Coordinated the assessment, analysis, procurement, and deployment of educational technology tools, and enhancers in support of ILE implementation.
  • Reviewed course plots and training schedules, as required.
  • Coordinated and scheduled necessary internal or external coordination meetings, conferences, and visits with proponent schools, commands, or staff sections.
  • Managed short and long range projects.
  • Assisted the Director of the Directorate of Transformation, and represented the directorate in the director's absence.
  • Supervisor: LTC Walt M. Pjetraj (XXX) 545-1973). Okay to contact this Supervisor: Yes.
Master Instructor / Senior Tactics Instructor, 08/1998 - 10/2003
Western Hemisphere Institute For Security Cooperation City, STATE,

(Active Duty Military)

  • Planned, coordinated and conducted the execution of tactical blocks of instruction in support of all courses at WHINSEC, including the Military Education Level 4/Joint Professional Military Education Phase I (MEL4/JPME) designated Command and General Staff Officer Course (CGSOC) and the Captains Career Course.
  • Presented all training in Spanish.
  • Served as a subject matter expert for the Institute, other commands and Latin American allied militaries in matters relating to the instruction and application of U.S. Army doctrine, tactics, techniques, and procedures.
  • Promoted military professionalism, international cooperation and broadens the Latin American militaries' knowledge of U.S. customs and traditions.
  • Ensured the welfare of 10 guest instructors, students and their families through sponsorship program.
  • Responsible for all tactical training of assigned small group and US Army Majors assigned to the Tactics Division at the Western Hemisphere Institute for Security Cooperation (WHINSEC).
  • Supervisor: LTC Jose A. Carbone (XXX) 545-1320). Okay to contact this Supervisor: Yes.
Executive Officer - Mechanized Infantry Battalion, 06/1997 - 07/1998
1-16 IN (MECH), 1st Bde, 1st Inf. Div. City, STATE,

(Active Duty Military)

  • Served as Second in Command, Chief of Staff, and Executive Officer of a mechanized infantry battalion consisting of 816 soldiers and over 300 tracked and wheeled vehicles in four M2A2 Bradley mechanized infantry companies, one M2A2 Stinger air defense battery, and one battalion headquarters and headquarters company in a stand-alone maneuver brigade in a heavy division.
  • As Second in Command took the lead in administrative and logistics programs to ensure all the battalion's resources are employed effectively and efficiently.
  • As Chief of Staff executed the military decision making process to ensure support of the commander's intent, and maintained war fighting readiness to execute short-notice deployments worldwide.
  • As Executive Officer managed an annual budget of approximately $2.5 million dollars, and coordinated, trained, and managed the battalion's primary and special staff to ensure quality programs and compliance with policies and standards.
  • Supervisor: COL Frank L. Harman, III (XXX) 325-7847). Okay to contact this Supervisor: Yes.
Installation / 1st ID Division Planner - G3 Plans, 01/1997 - 06/1997
Garrison Cmd., US Army 1st Inf. Div. City, STATE,

(Active Duty Military)

  • Served as Tactical Planner in the office of the Assistant Chief of Staff for Plans and Training Management / G3 Staff Section, and assistant to the Deputy Chief of Staff for Plans and Training Management / G3 at Fort Riley, Kansas; during a period of contingency stability operations in Bosnia, Hercegovina.
  • As tactical planner wrote, coordinated, and updated contingency, tactical, and exercise plans for three Stand-Alone Combat Brigades, in an Active / Reserve Component Emerging Division.
  • Performed plans inspections as required of all subordinate units to ensure implementing plans were current.
  • Maintained files of war plans of higher, adjacent, and subordinate units as required.
  • Filled Battle Staff positions for Stand-Alone Combat Brigades exercise scenarios, plans and orders in support of brigade exercises.
  • Coordinated all internal and external support for brigade size exercises to include Brigade Battle Simulation, Command Post Exercises, Field Training Exercises, and the Battle Command Training Program.
  • As assistant to the Deputy Chief of Staff for Plans and Training Management and G3 assumed his duties as required.
  • Supervisor: COL Connelly (785) 239-1122. Okay to contact this Supervisor:  Yes.
US Army Infantry School Professional Exchange Officer to Venezuela, 03/1994 - 12/1995
US Military Group -Venezuela City, STATE, Venezuela

(Active Duty Military)

  • Served as Chief, Research and Doctrine Section, Educational Technology Department of the Venezuelan Army Infantry School.
  • Designed, developed and imparted blocks of instruction in tactics, airborne operations, airmobile operations, psychological operations, civil affairs operations, and military operations in urbanized terrain, in Spanish language.
  • Provided company and battalion level instruction to Venezuelan Army company and field grade officers, non-commissioned officers, and cadets.
  • Reviewed Spanish and English military documents, and manuals to verify synchronization with U.S. Army doctrine.
  • Made recommendations to the School Commandant on appropriate infantry doctrine for the Venezuelan Army.
  • Administrated a library of U.S. Army technical and field manuals for the use of students and faculty members.
  • As a member of the School Academic Board, reviewed examinations and appeals.
  • Designed, developed, and executed field training exercises for all infantry officers' advanced courses.
  • Supervisor: COL Kenneth LaPlante (757) 501-5165). Okay to contact this Supervisor: Yes.
Instructor-Writer - Chief, Civil-Military Operations Division, 11/1991 - 03/1994
US Army School Of The Americas Fort Benning City, STATE,

(Active Duty Military)

  • Supervised the planning, development, and conduct of U.S. Army doctrine based courses of instruction in Military Operations Other than War, Internal Defense and Development, Civil-Military Operations, and Psychological Operations to approximately 600 students from sixteen Latin American countries annually.
  • Developed, revised, and presented all instruction and associated evaluations in Spanish.
  • Served as the school subject matter expert in Psychological Operations, Civil Affairs, and Operations Other than War subjects.
  • Created a spirit of regional military cooperation among the U.S. and Latin American Armed Forces while increasing knowledge of U.S. customs and traditions.
  • Supervisor: COL Brian Kirkbride (XXX) 545-3784). Okay to contact this Supervisor: Yes.
Mech. Co and HHC Company Commander, 05/1990 - 11/1991
1st Bde., 1st Inf. Div. City, STATE,

 (Active Duty Military)

  • Company commander of a M2A2 Bradley mechanized Infantry Company, and later a Headquarter and Headquarters company in an Armor-Heavy Infantry brigade.
  • Responsible for the training, safety, morale, and welfare of up to two hundred fifty assigned or attached personnel.
  • Led soldiers into combat during Operation Desert Storm.
  • Additionally, was responsible for the maintenance of over 40-plus tracked and wheeled combat vehicles; the management of over three hundred fifty ($350 K) (+) thousand dollars annual budget, and for the accountability of property and equipment valued in excess of eight million dollars.
  • Executed direct supervision, and mentorship over the company's First Sergeant, Executive Officer, and Platoon Leaders.
  • Supervisor: LTC McGee (785) 239-3911). Okay to contact this Supervisor: Yes.
Education and Training
Master's Degree: International Relations, Expected in 03/1997
Troy University - Columbus, GA
International Relations
Bachelor's Degree: Social Sciences Research, Expected in 05/1981
University of Puerto Rico Rio - Piedras, PR
Social Sciences Research
Fluent in Spanish (Reading, writing, comprehension, and speaking)       
Activities and Honors
US Army National Infantry  Association

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School Attended

  • Troy University
  • University of Puerto Rico Rio

Job Titles Held:

  • Academic Director - Supervisory Training Specialist (Bilingual)
  • Supervisor Training Specialist (Bilingual) - Chief, Academic Affairs Division
  • Deputy Director of Transformation
  • Master Instructor / Senior Tactics Instructor
  • Executive Officer - Mechanized Infantry Battalion
  • Installation / 1st ID Division Planner - G3 Plans
  • US Army Infantry School Professional Exchange Officer to Venezuela
  • Instructor-Writer - Chief, Civil-Military Operations Division
  • Mech. Co and HHC Company Commander


  • Master's Degree
  • Bachelor's Degree

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