absence disability consultant resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
As a seasoned Human Resources professional; I aspire to utilize my knowledge, skills, and abilities to advocate the advancement of my employer in the areas of full-cycle recruiting, benefits, leave of absences, and employee relations.
Highlights
Compensation/benefits administration
Employee relations
Hiring and retention
Labor agreements
Public speaking
Regulatory/ Civil Service compliance
Supervision and training
Training and development
Benefits Administrator
HRIS applications proficient
Full-Cycle Recruitment
Manager coaching and training
Municipality background
On/Off-Boarding
Payroll expertise
Policy/program development
Project management
Accomplishments
Contributed to the development Leave of Absence Paid Time Off Policies
Developed a cohesive Benefit End/ COBRA process which resulted in more cost-effective service.
Developed spreadsheets, AD HOC reports, and recurring HRIS audits
Facilitated on-boarding and off-boarding employees
Investigated and analyzed employee complaints to identify and resolve issues.
Managed Leave of Absence automated reports and uploads for both external clients and inter-departmental use.
Successfully trained staff in office systems and databases, policies and procedures
Experience
Absence Disability Consultant
, 2013 to Current Providence – , ,
Act as the escalation point within PH&S for complex leave and disability issues and moves to resolve these in a manner consistent within applicable laws and regulations.
Collaborate with Human Resources Business Partners and Legal Counsel in supporting the interactive process.
Coordinate all facets of LOA with TPAs.
Decision-making role includes making the final decision in all complex cases, with the advice of legal counsel, and as needed, with input from the ADM Manager.
Develop and maintain a close working relationship with Employee/Labor Relations subject matter expert on leave issues that may impact union employees and the union contracts that represent the union employee.
Ensure legal compliance with LOA and HR practices, policies, and compliance with collective bargaining agreements to promote equal opportunity.
Ensure positive employee relations and consistency with the Mission and Core Values of the organization.
Help develop and deliver training to all types of internal audiences including employees, supervisors, managers, HR, and other stakeholders to promote the efficiency and effectiveness of the absence and disability management program.
Manage the daily operations of a system-wide absence and disability management program covering more than 65,000 union and non-union employees across 5 states (AK, WA, MT, OR & CA).
Partner with HR team members to ensure all processes are working and looks for opportunities to streamline processes for improved customer service.
Primary liaison to TPA claims staff and provides direction and assistance to same when claims or customer service questions arise.
Provide oversight to other related benefit offerings (STD, LTD, COBRA etc.).
Provide subject matter expertise on leaves of absence and disability benefits to management, HR, and other internal customers and partners
Recommend program improvement and partners with ADM Manager to implement.
Subject Matter Expert to HR, Strategic HR Partners, and other organizational stakeholders for leave and disability issues or questions.
Benefits Analyst/Leave of Absence Coordinator, 09/2011 to 2013 True Blue Inc – , ,
Advised on 401(k) administration, FMLA and workers' compensation claims and benefits.
Authorized Paid Time Off payouts
Coordinator of benefits between vendors, internal customers, and employees
Coordinated a monthly open enrollment question and answer session with benefit-eligible employees
Developed queries and reports through the ADP/Workday systems.
Interpreted human resources policies and procedures for employees and management.
Maintain personnel changes in ADP/EV3, ADP Canada, and Workday systems
Maintained Tuition Reimbursement Program
Managed Employee Commuter Program
Managed stateside, Canadian and Puerto Rico Leave of Absences
Processed 401 (k) weekly funding invoices and Fringe Reports
Processed Medical Support garnishments, Qualifying Events, Annual Open Enrollments, and New Hire benefit enrollments
Recommended ADA accommodations and solutions to HR BPs
Reconciled Corporate and Brand specific Benefit invoices
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
Supported all benefits plans; research and respond to employee and vendor inquiries
Worked with senior-level management to create fair and consistent HR policies and procedures.
Human Resource Specialist/ Drug Testing Coordinator, 11/2004 to 01/2011 City Of Houston – , ,
Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues.
Administered HR personnel SAP Payroll and PAR employment database training
Administered transactional and quantitative function training for the Hiring/Selection section
Advised top management on appropriate employee corrective actions.
Composed Career postings for departmental vacancies.
Composed departmental policies, memos, and reports for authorizing signatures
Conducted (OIG) investigations
Conducted administrative management training sessions
Conducted departmental On/Off Boarding processes
Conducted new-hire orientations
Conducted payroll audits to resolve PTO and benefit discrepancies
Coordinated the Department's Drug Testing Programs (DOT/Safety Impact Positions)
Created AD HOC Reports for employee evaluations, applicant recruitment status and LOAs
Created organizational flow charts and career path reports to evaluate employee compensation information.
Developed internal safeguard’s drug testing protocols in compliance with Executive Orders 1-12 and AP 2-2.
Established service awards and recognition programs
Executed and revised Tuition Reimbursement Policy
Maintained internal Affirmative Action Reports
Maintained job descriptions within all departments.
Maintained more than 2000 confidential personnel records.
Maintained SAP and PAR databases Performed I-9 verifications, ATS, and personnel file audits
Managed DOL/SIP On-Site Drug testing programs
Prepared salary analyzes and recommendations.
Processed all Personnel Action Notices and Unemployment claims.
Processed payroll for 1500 exempt, non-exempt employees
Processed unemployment claim requests.
Provided timely responses to employee payroll, termination, and benefit inquiries
Resolved employment, civil service policy, and unemployment benefit inquiries.
Responsible for accurate record maintenance on employees' time accrual, usage, and LOA s.
Reviewed federal and state laws to confirm and enforce company compliance.
Education
Masters: Human Resources Management, Expected in to - , GPA:
Bachelors of Science: Political Science, Expected in to - , GPA:
Skills
ADP, AP 2, NeoGov,Taleo, PAR, SAP, Mapper, Workday.
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Resume Overview
School Attended
Job Titles Held:
Absence Disability Consultant
Benefits Analyst/Leave of Absence Coordinator
Human Resource Specialist/ Drug Testing Coordinator