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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Reliable security and management professional skilled in applying analytical and evaluative methods and techniques to resolve complex issues. Vast experience overseeing 20 military personnel engaged in confidential operations while deployed overseas. Extraordinary leader and problem solver. Calm under pressure with superior time management and conflict resolution skills. Military professional with experience managing teams, maintaining heavy equipment and producing graphics, overlays and reports, as well as disseminating tactical information. Reliable military mechanic with more than 9 years in automotive mechanics. Punctual, organized and skilled in all areas of auto repair.
Skills
  • Critical thinking
  • Weapons training
  • Disaster preparedness
  • First Aid certified
  • Secret Security Clearance
  • Troubleshooting
  • Organized
  • Trained in security
  • Quick learner
  • Team leader
  • Complex data management
  • Adept multi-tasker
  • Project management
  • Trained in counterterrorism strategies
  • Crime prevention expertise
  • Exemplifies integrity
  • De-escalation techniques
  • Calm in emergency situations
  • Emergency planning
  • Search and seizure procedures
  • Traffic control
  • Possesses physical stamina
  • Report writing
  • Defensive tactics training
  • Diagnostics knowledge
  • Collision repair
  • Exhaust systems
  • Fuel ignition repair
  • Air conditioning systems
  • Heavy equipment operation
  • Equipment calibration
  • Crisis intervention training
  • Self-defense techniques
  • Suicide prevention training
  • Firearm operations trained
  • Safety and security-oriented
  • Conflict resolution skills
  • Team-oriented
  • Map reading and navigation skills
  • Safety-conscious
  • Safe driver in adverse conditions
  • Adept at recordkeeping
  • Safe driver training
  • Advanced planning
  • PowerPoint knowledge
  • HAZMAT familiarity
  • Pressure indicators
  • Trim and molding tools
  • Expert in mechanical assembly
  • Small parts assembly
  • Skilled in final assembly processes
  • Pneumatic tools use
  • Maintenance of shop equipment
  • Fusing, cutting and measuring tools experience
  • Knowledge of metal parts and assemblies
  • Adaptable
  • Self-motivated
  • Time management
  • Fast learner
  • Personable and friendly
  • Power and hand tools
  • Safety procedures knowledge
  • Works well independently
  • Basic math and measuring aptitude
  • Effective at multi-tasking
  • Possesses a reliable vehicle
  • Capable of heavy lifting
  • Dependable and reliable
  • Verbal communication skills
  • Team leadership skills
  • Able to lift 200 pounds
  • Valid Texas driver’s license
  • Good with numbers and math
  • Deadline-driven
  • Strong leader
  • Emergency planning
  • Transportation specialist
  • Risk assessment
  • Training and development
  • Theft prevention training
  • Military experience
  • Delivery experience
  • Understands local routes
Work History
07/2008 to Current 91B/H8 All Wheel Mechanic/Wrecker-31B Military Police New Fortress Energy Llc | Miami, FL,
  • Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
  • Communicated urgent orders and directions effectively to team of 5 personnel.
  • Planned crime prevention measures and operated police desks.
  • Tracked personnel and supplies within the company.
  • Tracked and filed administrative paperwork and personnel folders.
  • Maintained 100% accountability of all assigned equipment worth more than $1,000,000.
  • Aided superiors in the planning, resourcing and execution of more than 10 mounted and dismounted operations.
  • Reviewed disciplinary and other adverse actions and made recommendations.
  • Planned and briefed personnel on missions.
  • Gathered evidence and processed crime scenes and evidence.
  • Maintained security of the local areas and performed route clearance for visiting high-ranking officials.
  • Conducted repairs and services on multiple vehicels.
  • Coordinated and executed several wrecker missions.
  • Maintain a professional attitude.
09/2015 to 2016 Driver West Fraser | Nacogdoches, TX,
  • Verified each delivery against shipping instructions before delivering to customers.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded vehicle and properly secured items to prevent damage during transportation.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Submitted receipts and money received from deliveries at the end of each shift.
  • Verified that vehicle inspection stickers and registrations were current.
  • Communicated customer complaints, requests and feedback to company management.
  • Fostered positive working relationships with customers by responding to their questions and concerns.
  • Kept the workplace and associated outside areas neat and clean at all times.
  • Interpreted maps and followed written and verbal directions.
08/2014 to 06/2015 Lube Tech Lakeshirts, Inc | Detroit Lakes, MN,
  • Repaired, replaced and adjusted brakes and brake pads.
  • Removed dents, filled in cracks and painted the car exteriors to restore appearance and condition.
  • Tested vehicles and their components and systems.
  • Adjusted repaired systems to meet manufacturers' performance specifications.
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Communicated effectively with customers on future problems and repairs that might need to be addressed.
  • Reviewed work orders and discussed them with supervisors.
  • Safely used all hand and power tools, including the T-stripper, T-cutter, torque and wrench.
  • Completed routine maintenance to prevent future breakdowns.
  • Inflated tires on a test machine and adjusted controls to simulate road conditions.
  • Interfaced with management and colleagues in a professional manner.
  • Upheld top-quality workmanship and excellent customer service.
  • Cleaned and removed grease on engines and engine compartments using specific chemicals.
  • Applied preservation chemicals to protect against spots and stains.
  • Managed and maintained the necessary level of supplies in the shop.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Maintained vehicle records by recording and filing all service and repairs.
  • Replaced drive and hydraulic systems.
  • Examined gauges and dials to verify that the testing equipment was working properly.
01/2013 to 04/2015 Porter service/sales Lakeshirts, Inc | Loveland, CO,
  • Tested vehicles and their components and systems
  • Inspect incomming inventory
  • Neatly arrange current inventory
  • Update inventory information on inventory and log updated information
  • Conduct inventory trades between dealers
  • Prep outgoing inventory
  • Maintain inside and outside areas
01/2013 to 03/2013 Sales Associate West Fraser | New Boston, TX,
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Wrote, negotiated and finalized sales contracts.
  • Maintained adherence to all company protocols.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Prioritized and accomplished wide range of tasks each shift.
  • Updated computer inventory listings.
  • Prepared outgoing shipments.
  • Worked collaboratively in team environment.
  • Followed latest market trends.
  • Researched and customized service proposals for clients.
  • Completed customer searches to generate new leads.
  • Prepared sales contracts.
  • Responded to telephone and in-person requests for information.
  • Contacted satisfied customers to offer additional services.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Presented latest merchandise to prospective buyers.
  • Collected and processed payments.
  • Resolved customer concerns promptly to maintain satisfaction.
11/2012 to 01/2013 Sales Associate Servicemaster Of Seattle | Everett, WA,
  • Completed customer searches to generate new leads.
  • Prepared sales contracts.
  • Responded to telephone and in-person requests for information.
  • Contacted satisfied customers to offer additional services.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Presented latest merchandise to prospective buyers.
  • Collected and processed payments.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Wrote, negotiated and finalized sales contracts.
  • Maintained adherence to all company protocols.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Prioritized and accomplished wide range of tasks each shift.
  • Prepared outgoing shipments.
  • Worked collaboratively in team environment.
  • Followed latest market trends.
08/2007 to 04/2011 Lube Tech Bj's Restaurants, Inc. | Glendale, CA,
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned areas.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Repaired, replaced and adjusted wipers, lights and filters.
  • Removed dents, filled in cracks and painted the car exteriors to restore appearance and condition.
  • Tested vehicles and their components and systems.
  • Operated equipment such as compression gauges and computerized diagnostic devices.
  • Adjusted repaired systems to meet manufacturers' performance specifications.
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Communicated effectively with customers on future problems and repairs that might need to be addressed.
  • Reviewed work orders and discussed them with supervisors.
  • Safely used all hand and power tools.
  • Completed routine maintenance to prevent future breakdowns.
  • Inflated tires on a test machine and adjusted controls to simulate road conditions.
  • Interfaced with management and colleagues in a professional manner.
  • Upheld top-quality workmanship and excellent customer service.
  • Diagnosed computer and electrical failure with appropriate testing equipment.
  • Cleaned and removed grease on engines and engine compartments using specific chemicals.
  • Applied preservation chemicals to protect against spots and stains.
  • Managed and maintained the necessary level of supplies in the shop.
  • Maintained vehicle records by recording and filing all service and repairs.
02/2004 to 06/2006 Mover Hills Van Services Mayflower | City, STATE,
  • Provided outstanding customer service.
  • Accurately read, understood, and carried out written instructions.
  • Achieved a 95% on-time shipment rate.
  • Loaded products weighing up to 1,000 pounds onto trailers for delivery.
  • Loaded and unloaded pieces into boxes for shipment.
  • Received, stored and shipped cargo and materials.
  • Sorted cargo before loading and unloading.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Tracked time spent on assignments each day for productivity reporting.
  • Picked up incoming cargo and delivered materials to designated locations.
  • Loaded and unloaded cargo.
  • Verified each delivery against shipping instructions before delivering to customers.
  • Loaded truck and properly secured items to prevent damage during transportation.
  • Loaded and secured items in trucks.
  • Followed the company’s loading and unloading procedures for hazardous materials.
  • Communicated customer complaints, requests and feedback to company management.
  • Fostered positive working relationships with customers by responding to their questions and concerns.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Worked overnight shifts during peak periods.
  • Kept the warehouse and associated outside areas neat and clean at all times.
04/2003 to 2004 Cook Prep Taco Cabanna | City, STATE,
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Prepared fountain drinks and ice cream items.
  • Prepared all food orders within a 3-7 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Reported to each shift on time and ready to work.
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Diligently restocked work stations and display cases.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
  • Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
  • Prepped items for later use to save staff time during busy hours.
Education
Expected in 2003 High School Diploma | Ocala Adult Technical and Educational Center, Ocala, FL GPA:
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Resume Overview

School Attended

  • Ocala Adult Technical and Educational Center

Job Titles Held:

  • 91B/H8 All Wheel Mechanic/Wrecker-31B Military Police
  • Driver
  • Lube Tech
  • Porter service/sales
  • Sales Associate
  • Sales Associate
  • Lube Tech
  • Mover
  • Cook Prep

Degrees

  • High School Diploma

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