4th manager resume example with 11+ years of experience
Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products. Seasoned professional possessing extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward spirals by overhauling systems, processes and training programs. Accomplished Assistant Manager with 8 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Veteran retail management professional with demonstrated success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at loss prevention, recordkeeping and team leadership. Always working to enhance revenue and boost customer satisfaction.
- Managerial skills
- Leadership skills
- Stocking knowledge
- Inventory ordering
- Inventory management and ordering
- Multi-tasking ability
- Cash balancing
- Heavy lifting
- Product and service sales
- Merchandising expertise
- Product knowledge
- Bagging and packaging
- Inventory management
- Payment processing
- Loss prevention
- Cash register skills
- Retail merchandising
San Francisco, CA, 11/2011 - 03/2020
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Maintained current knowledge of all facets of operations.
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
- Established and maintained positive work environment to enhance retention and productivity.
- Provided management with feedback regarding employee performance and training needs.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored employee performance and developed improvement plans.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Submitted reports to senior management to aid in business decision-making and planning.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Assessed workloads to meet seasonal fluctuation needs.
- Advanced to keyholder and assistant manager-in-charge in manager's absence.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Communicated with managers of other departments to maintain transparency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Kingwood, TX, 03/2011 - 09/2011
- Inspected proofs to verify quality of prints and need for adjusting and retouching.
- Maintained productive professional relationships with models and modeling agencies.
- Performed advanced computer processing of images for assignments.
- Photographed high-quality images for both print and internet distribution.
- Edited, toned, captioned and uploaded photographs for news publications.
- Applied digital styling techniques to enhance photos.
City, STATE, 02/2008 - 03/2011
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Assessed workloads to meet seasonal fluctuation needs.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
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Resume Overview
School Attended
- Lake Taylor High School
Job Titles Held:
- 4th Manager
- Photographer
- Assistant Store Manager
Degrees
- GED
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