May 11, 2020 - 09:16 PM
Specifically, try to make sure your answer includes a problem you faced, your solution, and the beneficial outcome for the employer because of your actions. You might say something like, "My boss was on maternity leave and the second in command quit the week before. So, it was up to me to take the lead on an important project with a new client."
Then, describe how you handled it: "I read all the past reports and research so that I would be prepared for any questions from the customer. I developed a spreadsheet of all the moving parts of the project so nothing would get overlooked. I had my colleagues use an intra-company system to post updates. My boss on maternity leave was given a weekly update. The project came is successfully on time and on budget, and the customer was so pleased they signed a long-term contract with us."
This type of interview question is called a behavioral interview question – learn more about these types of questions by reading our article STAR Interviewing Response Technique for Success in Behavioral Job Interviews.