Aug 21, 2018 - 01:32 AM
How do you compose a cover letter for a tech support job, then, with no experience to reference? Most people have experience with tech in some capacity. You are using a computer right now, and you likely have at least basic troubleshooting skills. This tech support cover letter, for example, details specific tech skills but does not explicitly indicate they came from job training.
You best bet is to focus on the tech skills you've accrued in your daily life rather than defend your lack of professional experience. Many tech support positions are entry level and provide on the job training, so be sure to emphasize your willingness to learn and your ability to quickly apply new knowledge.