Warehouse Technician resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Organized and attentive Warehouse Coordinator successful at staying ahead of fast-paced demands by effectively coordinating documentation, inventories and team schedules. Efficient in ordering new product and reporting on important trends. Manages high workload successfully by employing excellent multitasking and prioritization skills.

  • Warehouse safety
  • Order fulfillment
  • Inventory management
  • Forklift safety and operation
  • Inventory audits
  • Maintenance & Repair
  • Flexible & Adaptable
  • Collaboration
  • Critical thinking
  • Multitasking abilities
  • Detail-oriented
  • Good listening skills
  • Teamwork
  • Compassion
  • Leadership
  • Microsoft Word, Excel and Office software proficiency
  • Freight Examination
  • Inventory Monitoring and Management
  • Design Principles
Work History
09/2019 to Current
Lead Warehouse Technician Rod Martin's Complete Basement Systems , , N. Las Vegas, NV
  • Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
  • Prepared bills of lading, work orders and shipping orders to appropriately route materials.
  • Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
  • Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
  • Monitored employee performance and advised managers on necessary improvements to meet targets.
  • Communicated with warehouse team leader on carrier issues, STO information and weekly productivity metrics.
  • Helped keep inventory accurate by overseeing daily cycle counts.
  • Coordinated receiving process and managed dock to efficiently unload most trucks in timely manner.
  • Enforced organizational standards to maintain safe and healthy work environment.
  • Verified accuracy of shipping and receiving documents and maintained records.
  • Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Worked with purchasing to set order points and replenishment quantities for optimal inventory levels.
  • Created sales orders and managed shipping timelines to meet customers' demands.
  • Built truck loading lists for drivers and facilitated loading processes between transportation and warehouse personnel.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of space management and operations by identifying and targeting areas in need of improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Evaluated report data to proactively adjust and enhance operations.
  • Backfilled coordinator work across shifts to maintain adequate coverage for operational needs.
11/2016 to 09/2019
Wine Department Manager Kroger , ,
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and knowledge.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Recruited, managed and motivated 20 person member retail team to give every guest positive and memorable experiences.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
05/2013 to 03/2017
Inventory Manager Macy's, Inc. , ,
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Scanned and entered new inventory, updated numbers and investigated variances.
  • Set minimum and maximum inventory levels based upon business history and need.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Created and enforced detailed organization processes to increase quality service standards.
  • Diagnosed electrical and mechanical problems related to all material handling equipment components.
03/2007 to 01/2010
Neurology Specialists/Administrative Assistant CHW Nevada Imaging , ,
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Gathered forms, copied insurance cards to collect patient information for billing and insurance filing.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Expected in
CNA & Administrative Assistant For Neuro Radiology: Medical Office Assistance
Pima Medical Institute of Nevada - Las Vegas, NV,
Expected in 06/2021
High School Diploma:
Basic High School - Henderson, NV,

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Resume Overview

School Attended

  • Pima Medical Institute of Nevada
  • Basic High School

Job Titles Held:

  • Lead Warehouse Technician
  • Wine Department Manager
  • Inventory Manager
  • Neurology Specialists/Administrative Assistant


  • CNA & Administrative Assistant For Neuro Radiology
  • High School Diploma

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