Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.
Skills
Data Documentation
Damage Identification and Reporting
Order Checking
Shipment Inspection
Clear Communication
Storage and Supply Management
Contents Verification
Handheld Scanners
Bills of Lading
Barcode Labeling
Work History
10/2021 to Current
Warehouse ReceiverKehe Food Distributors – Springfield, IL,
Compared shipping orders and invoices against contents received to verify accuracy.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Moved shipment materials to and from designated areas using lift and hand trucks.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Processed required paperwork to expedite handling of shipped and received goods.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
08/2020 to 05/2021
HostTrident Marketing – Southern Pines, NC,
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Used cash registers and credit card machines to cash out customers.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.
Collected information from arriving customers to seat groups or place them on waitlist.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Informed servers of newly seated parties for speedy service.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Assisted managers with quickly resolving service- and food-related issues.
Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
Documented reservations and communicated changes to guests.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Prepared dining room for special upcoming functions by decorating and generating special group menus.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Recorded available tables after seating each party using specialized seating software.
Checked and restocked server areas and organized and got change for front counter.
Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
02/2020 to 05/2021
Line CookAurora Santa Rosa Hospital – Santa Rosa, CA,
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Prepared food items such as meats, poultry and fish for frying purposes.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Grilled meats and seafood to customer specifications.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Unloaded food supplies from distributor trucks to efficiently organize inventory.
Handled portion control activities according to specified instructions provided by chef.
Maintained smooth and timely operations in preparation and delivery of meals.
Verified proper portion sizes and consistently attained high food quality standards.
Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation.
Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
02/2019 to 02/2020
ManagerArizona State University – Tempe, AZ,
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Developed and maintained relationships with customers and suppliers through account development.
Delivered feedback to decision-makers regarding employee performance and training needs.
Applied customer feedback to develop process improvements and support long-term business needs.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Education
Expected in 05/2019
High School Diploma: Washington High School - Massillon, OH GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
