Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Detail-oriented Shipping professional skilled in coordinating shipping and receiving duties using organizational and problem-solving abilities. Accustomed to successfully managing high-volume work with little oversight, including examining shipments and facilitating vendor resolutions. Excellent document management and deadline monitoring skills.
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
Skills
Issue resolution
Payment processing
Cash drawer balancing
ID verification
Customer greeting
Customer assistance
Coin counting
Cash counting machine operations
Staff mentoring
Credit and cash transactions
Knowledge of wine and spirits
Cash register operation
Cash management
Experience
10/2019 to 12/2019
Warehouse ReceiverMarshall Distributing Inc. － Philadelphia, PA
Managed vendor relationships to support supply chain and maintain product quality.
Streamlined [Type] and [Type] processes, which led to [Number]% increase in productivity for [Number]-person team.
Designed organization system for [Type] items in warehouse, streamlining package storing procedures to decrease downtime.
Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Reordered stock to replenish inventory without interruption to production
Facilitated business goals by [Action] and [Action] to drive results throughout store team.
Considered specific product requirements and accessibility when managing and organizing storage areas.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Inspected, maintained and cleaned [Type] tools for [Task], increasing tool lifetime by [Number][Timeframe].
Demonstrated great teamwork skills with staff members involved in production and transport.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Received deliveries and processed all incoming shipments by scanning packages and updating orders in [Software] system.
Stepped in to assist [Job title] with special projects, including [Type] and [Type], promoting desire to learn new tasks while gaining additional responsibilities.
Operated office equipment and technology, including [Type], [Type] and [Type].
Continuously moved and unpacked over [Number] pounds of [Type] packages, maintaining efficiency and accuracy for long shifts.
Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Identified [Type] safety hazards and notified [Job Title] immediately to assist with resolution.
Kept detailed records of [Type] stock inventory in [Software], diligently managing order availability and record accuracy.
Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
Packed over [Number] pounds of [Type] products daily while keeping detailed records of productivity and identifying areas for improvement.
Communicated effectively with members of public in often crowded and noisy environments.
Examined $[Amount] worth of [Type] stock daily and reported defects to [Job title] quickly.
Operated forklift to elevate or place merchandise in appropriate areas.
Replenished inventory with focus on addressing customer needs.
Used [Tool] to accurately label and mark over [Number][Type] packages daily, diligently examining labels and packages for defects or inaccurate labels.
Received orders via phone, mail, fax and internet daily.
Maintained accurate and current order and shipment forms, inventory documentation and customer records.
Bent, lifted, opened, and moved [Type] products weighing up to [Number] pounds.
06/2017 to 10/2019
CashierWalgreens － Philadelphia, PA
Assisted customers with account updates, new service additions and promotional offers.
Helped customers find specific products, answering questions and offering advice.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find necessary store items.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Processed returned items in accordance with store policy.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Drove sales and add-on purchases by promoting specific item options to customers.
Increased sales [Number]% by suggesting specific purchases to customers and [Action].
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
07/2016 to 05/2017
Coffee MakerDunkin' Donuts － Philadelphia, PA
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Addressed and resolved customer concerns by [Action] and [Action] to maintain brand loyalty.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Brewed approximately [Number] batches of coffee per [Timeframe], keeping watchful eye on levels to avoid empty machines during peak shop hours.
Performed minor maintenance and repairs on [Type] equipment and handled troubleshooting tasks to keep coffee machines operational.
Listened to customer desires and needs to recommend optimal products.
Cross-sold [Type] and [Type] items to customers, boosting store sales to $[Amount] in [Timeframe].
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Properly cleaned all equipment, including [Type] and [Type] and sanitized counters to avoid illness.
Prepared more than [Number] drinks per shift with high accuracy and consistently strong customer satisfaction.
Educated customers on beverage menu items and provided samples of daily brews.
Memorized official and off-menu preparations to serve all customer beverage desires.
Created hand-crafted beverages based upon customer preferences, resulting in [Number]% increase in sales.
Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review [Timeframe].
Conducted analysis to address [issue] which led to [positive outcome].
Explained menu to hospital patients, received food orders, helped prepare food and delivered meals to patients.
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Served as high school student body president after being elected student council representative.
Prepared departmental contracts for attorney approval.
Planned and executed [project].
Effectively controlled the release of proprietary and confidential information for general client lists.
Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
Monitored multiple databases to keep track of all company inventory.
Successfully led key projects which resulted in [positive outcome].
Created intricate and visually clear 3D renderings as part of major project proposals for architectural firms.
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Education and Training
09/2019
High School DiplomaNortheast High School － Philadelphia, PA
