Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Resourceful medical assistant with 4 years of experience in medical and administrative assistance. Comprehensive background in accurately recording patient health information, taking vital signs, and processing client needs. Gathers complete patient insurance information quickly to streamline patient appointments.

  • Detail oriented
  • Dependable and reliable
  • Product organization
  • Flexible
  • Organizational skills
  • Microsoft Office
  • Wound care and irrigation
  • Charting expertise
  • ICD-10 coding
  • HIPAA compliance
  • Specimens collection and processing
  • Medical terminology knowledge
  • STD counseling
  • Restocking lab supplies
  • Medical terminology
  • Patient scheduling
  • Customer Service
  • Referral verification
  • HIPAA guidelines
  • Front desk operations
  • Patient callbacks
  • Telephone etiquette
  • Work ethic
  • Proficient in One Touch EMR
Warehouse Receiver, 08/2020 - Current
Hd Supply Phoenix, AZ,
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Medical Assistant, 08/2017 - 03/2020
Deaconess Health System Princeton, IN,
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Used [Type] software to process patient payments and update accounts.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
Medical Receptionist, 01/2016 - 08/2017
Laser Eye Institute Troy, MI,
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Updated group medical records and technical library to support smooth office operations.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Set up appointments for physician visits and procedures using calendar software.
  • Straightened up the waiting room so that it remained neat and organized.
  • Processed patient payments and scanned identification and insurance cards.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Informed patients of financial responsibilities prior to rendering services.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Education and Training
Cosmetology : Esthetics , Expected in 11/2020
Ogle School Hair Skin Nails - Dallas, TX
Associate of Science: Medical Assisting, Expected in 11/2015
PCI Health Training Center - Richardson - Richardson, TX
High School Diploma: , Expected in 05/2014
Farmersville High School - Farmersville, TX

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Resume Overview

School Attended

  • Ogle School Hair Skin Nails
  • PCI Health Training Center - Richardson
  • Farmersville High School

Job Titles Held:

  • Warehouse Receiver
  • Medical Assistant
  • Medical Receptionist


  • Cosmetology
  • Associate of Science
  • High School Diploma

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