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Warehouse Operations Assistant Manager Resume Example

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WAREHOUSE OPERATIONS ASSISTANT MANAGER
Summary

Hardworking and reliable warehouse manager with strong ability in production control and expediting. Offering eagerness to learn, strong memory and communication. Highly organized, proactive and punctual with team-oriented mentality.

Customer service with talent for handling difficult clients and customer satisfaction. Strong knowledge of shipping protocols and mail laws. Communicative and team-oriented with proficiency in ability to learn new computer programs. Proven history of fostering positive attitude to meet team, individual and management objectives.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Warehouse operations understanding
  • Motivated Assistant Accounts Payable Manager with 20 years' experience. Proven leader with success in managing 2 accounts payable professionals. Focused on supporting rapid growth and expansion by effectively overseeing the processing of up to 1000 invoices each month.
  • Warehouse operations
  • Special operations capabilities
  • Business operations management
  • Manufacturing operations management
  • Administrative operations
  • Managerial finance
  • Helpdesk operations
  • Cleaning equipment operations
  • Switchboard operations
  • Sewing equipment operations
  • Launch operations
  • Warehouse activity management
  • Warehouse team engagement
  • Sales operations
  • Warehouse oversight
  • Shipping and receiving operations
  • Service operations management
  • Operations oversight
  • Operations assistance
  • Point of sale operations
  • Accounting operations management
  • Store operations leadership
  • Surveillance camera operations mastery
  • Electronic devices operations
  • Managerial experience
  • Facility operations
  • Front desk operations
  • Accounting operations systems
  • Warehouse Management
  • Undercover operations
  • Operations research
  • Operations research
  • Skilled manager
  • Point of Sale (POS) system operations
  • Business operations organization
  • Two-way radio operations
  • Undercover operations experience
  • Warehouse management systems
  • Retail operations management
  • Global operations management
  • Logistics operations
  • On-set production assistant skills
  • Cash register operations
  • Amusement operations
  • POS system operations
  • Night operations
  • Controlled tactical operations
  • Precision measuring instrument operations
  • Machine tool operations
  • Daily facility operations
  • Accounts receivable operations
  • Computer operations
  • Departmental operations
  • Bookkeeping operations
  • Certified Manufacturing Manager
Education and Training
Associate of ScienceRio Hondo CollegeCity,State,Child Care Services Management, 06/2006
Associate of ArtsEast Los Angeles CollegeCity,State,Business Administration, 06/1995
Experience
Company NameWarehouse Associate | City, State03/2020 to Current
  • Examined incoming and outgoing shipments, rejected damaged items.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Received, stored, and shipped goods and materials.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Inspected and moved products to designated areas in warehouse.
  • Examined incoming shipments to verify quality and quantity.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Received deliveries, scanned packages to enable efficient order processing and fulfillment.
  • Moved boxes, containers to meet demanding production targets.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Examined packages and goods for damage and notified supervisors of specific issues requiring replacement.
  • Provided top product and material delivery quality control by eliminating downtime to maximize revenue.
  • Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
Company NameWarehouse Operations Assistant Manager | City, State11/2014 to 03/2020
  • Achieved cost-savings by developing functional solutions to production and delivery time lines problems.
  • Supported production department by compiling paperwork and taking detailed meeting minutes.
  • Performed site evaluations, customer surveys and team audits.
  • Completed new costume design project resulting in successful sales.
  • Delivered costumes to customer locations.
  • Recognized by management for providing exceptional customer service.
  • Maintained updated marketing knowledge through online workshops and starting a marketing campaign.
  • Collaborated with others to discuss new prototypes and sales opportunities.
  • Learned invoicing and work order processing to support office needs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Answered 35 emails per hour to answer customer questions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Company NameEmployment Program Representative | City, State02/2009 to 07/2016
  • Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction.
  • Prepared and maintained accurate employment records for new and returning applicants.
  • Reduced process lags by quickly processing claims determination actions, awards, flags, legal incidents, sponsorship, evaluations, morale and welfare documentation.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
  • Boosted employee morale by establishing fair job descriptions, and to revisit the customer service manual on how to deliver the best compassionate customer service.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Prepared employees for assignments by establishing and conducting one on one assistance to employees.
  • Applied comprehensive understanding of HR principles and employment laws and regulations to provide counseling to new claimants and develop strong knowledge of their responsibility to our policies.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Developed process improvements and streamlined procedures to effectively resolve claim discrepancies.
  • Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
  • Increased improvement initiatives using a calming voice and listening skills, troubleshooting problems for corrective action.
  • Optimized processes by training employees to apply industry best practices and observe all protocols.
  • Fostered productivity by coordinating itinerary and scheduling appointments.
  • Managed claimant knowledge across compensation, benefits, wellness and safety, payroll and information and data departments to ensure optimal productivity.
Company NamePolice Dispatcher/Civilian Payroll Technician | City, State02/1995 to 08/2006
  • Tracked call logs and shift data to enter into computer system.
  • Operated law enforcement communication equipment and NCIC database to facilitate information to department.
  • Dispatched police, fire and EMS units to respond to emergent situations with established procedures.
  • Maintained contact with units on assignment to deliver further assistance and support when needed.
  • Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
  • Received and processed 9-1-1 emergency calls to dispatch emergency services.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Prioritized responses to public emergency and non-emergent calls to efficiently dispatch police, fire and EMS while tracking data in real-time.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Responded to emergency calls routed by the automatic distribution system.
  • Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Used radio, telephone and computer system to update first responders with new information.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
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Resume Overview

School Attended

  • Rio Hondo College
  • East Los Angeles College

Job Titles Held:

  • Warehouse Associate
  • Warehouse Operations Assistant Manager
  • Employment Program Representative
  • Police Dispatcher/Civilian Payroll Technician

Degrees

  • Associate of Science
    Associate of Arts

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