, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Experienced Stock Clerk with over five years of experience coordinating receipt and processing of products across diverse retail environments. Practiced in unloading, unpacking, labeling and stocking shelves. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Consistent ability to stand for long periods of time and safely lift up to 75 pounds. Experienced in updating records, inspecting shipments and resolving discrepancies. Dedicated to efficiently rotating stock to minimize spoilage and obsolescence.
Skills
Dependable and reliable
Loss prevention
Report creation
Report generation
Stockroom procedures
Materials transport
Adaptive team player
Product organization
Critical thinking
Active listening
Data management
Training & Development
Problem resolution
Coordination
Relationship building
Microsoft Office
Leadership
Maintenance & Repair
Clerical
Experience
04/2018 to CurrentWarehouse Material HandlerU.S. Venture | Omaha, NE,
Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
Operated forklift to elevate or place merchandise in appropriate areas.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Replenished inventory with focus on addressing customer needs.
Identified safety hazards and notified management to determine proper resolution of issues.
Continuously moved and unpacked parts packages, maintaining efficiency and accuracy for long shifts.
Bent, lifted, opened, and moved parts products weighing up to seventy-five pounds.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Communicated effectively with members of team in often crowded and noisy environments.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Demonstrated great teamwork skills with staff members involved in production and transport.
09/2017 to 04/2018IT- Customer Computer SupportAlorica | City, STATE,
Resolved service requests by individually troubleshooting and addressing user issues.
Lent technical support, consulting and implementation services to maintain system performance thresholds.
Researched and maintained IT project and service documentation to assist future problem resolution.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Assisted in technical support process refinement to improve customer service and support.
Responded to daily individual calls every week to provide end-user support on Samsung Products.
Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
Advised customers and users on required maintenance practices for diverse software systems to support OEM warranty requirements and industry best practices.
Supported customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
Supported customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
06/2015 to 11/2017LeadTransportation Security OfficerDepartment Of Homeland Security | City, STATE,
Worked with local and federal law enforcement agents to apprehend suspicious individuals.
Investigated alarms and disturbances to maintain safety.
Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
Responded to emergency situations quickly to minimize risk and injury.
Operated and maintained x-ray and metal detection devices at building checkpoints.
Used X-ray machines and other devices to screen guests entering premises.
Oversaw premises to identify security risks to promote employee and visitor safety.
Searched individuals and baggage for devices, weapons and other prohibited items.
Operated scanning equipment to keep entrance lines moving efficiently.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Checked credentials and issued passes before allowing access to property.
Surveilled all areas within facility to identify suspicious behavior.
Guarded restricted areas to prevent unauthorized entry.
Education and Training
Expected in | Homeland Security And Emergency ManagementAshford University, Clinton, IA, GPA:
Expected in | Homeland Security And Emergency ManagementTrident Technical College, Charleston, SCGPA:
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