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Warehouse Logistics Clerk Resume Example

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Billie
Garrido
Professional Summary

Driven Customer Specialist committed to providing quality service and timely issue resolution. Proficient communicator and detail-oriented. Accustomed to working in stressful, high-volume call environments while providing efficient and accurate support.

Skills
  • Warehouse safety
  • Transportation and logistics planning
  • Data warehouse maintenance
  • Logistics documentation
  • Account resolutions
  • Sales inventory operations planning (SIOP)
  • Account management and updating
  • Strategic Planning
  • Negotiation
  • Financial Management
  • Data collection and analysis
  • Good communication skills
  • Customer Relations
  • Conflict resolution
  • Report preparation
Education
Guam Community CollegeMangilao, GUHigh School Diploma
Marianas Health & Training Institution Hagatna,GuamCertification of Phlebotomy: Phlebotomy
Work History
Penske Logistics- Warehouse Logistics Clerk
Portland, OR06/2019 - 03/2020
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Managed timely and effective replacement of damaged or missing products.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Operated pallet jacks, forklifts and other equipment regularly.
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
  • Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents.
Ryder - Rental Sales Representative
Portland, OR11/2018 - 05/2019
  • Completed sales transactions, including all accepted forms of payment.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Investigated and resolved accounting, service and delivery concerns.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Enhanced account levels by anticipating needs , reaching out creating business relationships with potential customers and delivering outstanding support and service.
Dollar Rent A Car- Pdx Airport- Customer Sales Representative
Portland, OR03/2018 - 12/2018
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with irate customers to understand needs and provide Excellent service.
  • Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
  • Increased sales revenues for optional insurance services by leveraging effective negotiating skills.
  • Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
Pdx Liquor & Wines- Customer Service Cashier
Portland, OR02/2018 - 08/2018
  • Maintained daily credit and cash transactions for customers with accuracy and speed.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction while handling state & age regulated product.
  • Restocked, arranged and organized merchandise
  • Requested official identification for liquor purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Accomplishments
  • Customer Service - Consistently received positive feedback from customers and created repeat business by developing long-term relationships with customers.
  • Sales-Awarded Over achiever Make that money award 4 months in row.
  • Account management - Achieved highest Number of new accounts opened within one-month period.
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Resume Overview

Companies Worked For:

  • Penske Logistics
  • Ryder
  • Dollar Rent A Car- Pdx Airport
  • Pdx Liquor & Wines

School Attended

  • Guam Community College
  • Marianas Health & Training Institution

Job Titles Held:

  • Warehouse Logistics Clerk
  • Rental Sales Representative
  • Customer Sales Representative
  • Customer Service Cashier

Degrees

  • High School Diploma
    Certification of Phlebotomy : Phlebotomy

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