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Career and Workforce Development Professional experienced working in non-profit management, employment, re-employment, and education with twelve years of teaching experience. Program Director with experience in program implementation, development, and assisting individuals living in poverty. Experienced in Youth Development and Program Management including working with underserved and diverse populations to provide case management, job development and job placement services Experienced in marketing and coordinating program services and working with community service agencies Excellent written, verbal communication, and interpersonal skills Ability to build and maintain professional working relationships with community partners and employers. Ability to provide professional and courteous customer service at all times Possess strong organizational skills, attention to details, critical thinking and decision making.
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- Prepared and filled all orders for shipment
- Weighted and packed orders from stock
- Labeled and stockpile merchandise according to size and weigh
- Boxed, wrapped, and packed merchandise
- Separated and reported damaged merchandise
- Implemented and developed new program site, oversaw and managed program and provide direct oversight to volunteers and program staff
- Provided one-on-one case management to refugees and immigrants
- Conducted agency and individual assessments to determine programmatic needs, developed and maintained partnerships with community agencies and attend monthly and quarterly community meetings
- Severed as liaison, advocated for individuals and families, and maintained documentation of services rendered that included progress notes and outcomes
- Identified and linked individuals to social services and community resources
- Identified, established, and maintained relationships with social service providers with specific focus on education, employment, and social services assistance
- Advocated on behalf of low-income individuals and families
- Supervised and trained two interns, and eight volunteers
- Jessica
- Provided employment assistance to women ages 18 to 60 in a substance abuse facility that offers support services to formerly incarcerated women, women veterans, homeless women, and women with disabilities
- Case managed forty participants with individualized job strategy plans, conducted job readiness groups to prepare participants with reintegration back into community and reduced time by 50% for securing participant with employment
- Worked with counselors, Re-Entry Managers, and Director of Community Services to coordinate services for participants and completed monthly statistic reports
- Administered pre/post tests and conducted workforce development orientation utilizing motivational interviewing that included resume' development, interviewing techniques, and dress etiquette
- Marketed program by promoting, developing and maintaining partnerships with community agencies and local employers
- Evaluated participants progress, and program outcomes
- Researched employment sectors for employment opportunities and labor market trends and served as the liaison to community agencies, businesses, and employers
- Provided classroom instructions and guidance on employability, social, leadership, civic and personal development skills to diverse and underserved high school seniors ages 16-21 at-risk of dropping out of high school
- Recruited, enrolled, and developed student activities and lesson plans to ensure students transitioned successfully from high school to college, work and/or training programs
- Provided case management to 35-50 students, maintained tracking system, and compiled monthly and annual reports of program and student outcomes for stakeholders
- Assisted students with completion of financial aid application, enrollment in post-secondary education, job development, internships, job shadowing, and employment
- Planned and coordinated college campus tours, career fairs, social, civic and leadership events
- Oversaw and managed youth program in four Metro Public High Schools, provided direct oversight to four program staff, evaluated program outcomes and ensured program compliance with the
- Department of Education and Workforce Investment Opportunity Act
- Recruited, trained, supervised, coached, and conducted annual performance appraisals
- Planned and facilitated monthly and one-on-one staff meetings, guided staff in brainstorming strategic ideas to enhance program services
Lipscomb University - Nashville, TN
Nashville State Community College - Nashville, TN
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Resume Overview
School Attended
- Lipscomb University
- Nashville State Community College
Job Titles Held:
- Warehouse Associate
- Program Director
- Workforce Development Specialist
- Career Specialist/ Program Manager
Degrees
- Bachelor of Science
- Associates
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