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Summary
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Innovative Restaurant Manager with more than 10 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Skills
Product verification
Shipping and receiving
Warehouse operations
Materials handling and transport
Quality control
Experience
07/2021 to 02/2022Warehouse AssociateBreakthru Beverage Group | Tampa, FL,
Packed and labeled merchandise to prepare for loading and shipment to customers.
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Used pallet jacks to move items to and from warehouse locations.
Received deliveries, scanned packages and updated orders in internal database.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Arranged items on store racks and shelves, checking correct location and prices.
Generated warehouse shipping documents, packing lists and invoices.
Examined packages and goods for damage and notified vendors of replacement needs.
Identified safety hazards and notified management to determine proper resolution of issues.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
11/2018 to 07/2021ApprenticeTruteam | Sacramento, CA,
Took immediate responsibility for issues and found effective solutions for swift resolution.
Calculated inventory and ordered appropriate supplies to meet expected demands.
Maintained entire look of restaurant, keeping it clean and inviting at all times.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Interacted with customers to gauge responsiveness to hospitality and menus.
Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
Selected, trained and carefully supervised staff in to bring in well-qualified, hardworking and diligent employees.
Stayed abreast of federal, state and local regulations and upheld strict food safety standards.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Assisted personnel with duties and tasks during high-volume periods.
Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
Estimated potential worker issues to produce detailed resource documentation.
Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
03/2018 to 11/2019Restaurant General ManagerKimpton Hotels | Winston Salem, NC,
Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
Scheduled and directed staff in daily work assignments to maximize productivity.
Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
05/2016 to 03/2018Restaurant General ManagerKimpton Hotels | Portland, OR,
Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
Scheduled and directed staff in daily work assignments to maximize productivity.
Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
Education and Training
Expected in 01/2012Associate of Science | MedicalHeald College, San Jose, CA, GPA:
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