Warehouse Associate Resume Example
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WAREHOUSE ASSOCIATE
Summary
Reliable and punctual employee that successfully handles a fast-paced working environment. Proven willingness to take on any task to support team and help the business succeed. Offers strong organization and time-management abilities.
Skills
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Experience
Warehouse Associate | 10/2020 to Current
Bucks County Electric Works - Ivyland , PA
Bucks County Electric Works - Ivyland , PA
- Moved large quantities of merchandise by operating carts, dollies, and hand trucks.
- Received, staged, and stored incoming merchandise.
- Processed new stock by inputting information into system and adding labels.
- Picked and packed as many as 255 orders per hour with consistent accuracy.
- Sorted and palletized freight for easy movement across 640,000 square foot warehouse.
- Managed incoming stock, including inspecting and documenting merchandise.
- Verified shipments by checking received items against invoices.
- Supported efficient sales floor restocking, palletizing and moving groups of boxes to merchandise aisles.
- Completed daily cycle counts and assisted with monthly inventory audits.
- Organized over [Number] shipments per day to domestic and international customers.
Paratransit Driver | 06/2018 to 08/2019
National Express Corporation - Aurora , IL
National Express Corporation - Aurora , IL
- Communicated effectively with dispatcher and central office personnel via two-way radio.
- Documented course of day, including odometer readings, times, and passenger information.
- Conducted pre-trip and post-trip inspections to ensure proper operating condition of vehicle and on-board equipment.
- Operated paratransit vehicle according to all policies and procedures.
- Ensured safety of all passengers via use of appropriate on-board restraints.
- Responded to passengers' questions pertaining to transit routes.
- Stayed in constant communication with dispatch staff and management, smoothly coordinating route changes.
- Prevented shifting by securing passengers' belongings in designated areas.
- Assisted individuals with limited mobility, providing support with getting onto and off MV Transportation Vans.
- Operated GPS and automatic vehicle locator technology.
- Provided ambulatory, wheel chair, and stretcher transport for elderly and other disabled individuals.
- Planned routes to destination and evaluated alternatives for unexpected detours or emergencies.
- Protected passengers, vehicles, and general public by carefully following road rules.
- Fueled van daily and maintained interior and exterior of vehicle.
Customer Service Representative | 08/2017 to 06/2018
Carrier Corporation - Sacramento , CA
Carrier Corporation - Sacramento , CA
- Answered customer questions about policies and procedures with friendly and knowledgeable approach.
- Answered inbound calls each day to handle various concerns, set appointments, and close sales.
- Maximized satisfaction by anticipating needs and consistently offering expert support.
- Investigated and resolved customer concerns related to order inquiries and delivery tracking.
- Protected customer and company information with strict use of established security procedures.
- Handled customers' advanced needs with properly escalated calls and scheduled service appointments.
- Managed paperwork and Microsoft updates for new sales and program sign-ups.
- Referred unresolved customer grievances to designated departments for further investigation.
- Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Avoided revenue losses with diligent attention to customers' needs and complaints.
- Updated records with all interactions and customers transactions.
- Met inbound customer needs while maintaining strict performance targets.
- Resolved customer grievances consistently, collaborating with team members to achieve creative solutions.
Food Service Supervisor | 02/2014 to 08/2017
Akron Childrens Hospital - Macedonia , OH
Akron Childrens Hospital - Macedonia , OH
- Trained and developed food service team members in company policies and service standards.
- Motivated exceptional performance from team members, empowering staff to handle problems and seek out opportunities for improvement.
- Supported food service department growth, monitoring industry trends to maintain competitive pricing and service offerings.
- Reduced excess expenditures by monitoring budget adherence and assisting with budget development.
- Reduced expenses by monitoring inventory, purchasing, and resource allocation.
- Enhanced customer satisfaction by training employees in service strategies and improving engagement.
- Compiled and balanced cash receipts at end of day or shift.
- Performed various financial activities such as cash handling, deposit preparation, and payroll.
- Controlled costs, consistently tracking food and supply usage and minimizing waste.
- Improved performance by mentoring struggling workers to strengthen job skills and knowledge.
- Achieved consistently high inspection scores by effectively managing food safety, storage procedures and cleaning processes.
- Focused food service team with clear objectives, careful monitoring and consistent leadership.
Education and Training
Wake Technical Community College - City, State
Some College (No Degree)
Business Administration
Needham Broughton High School - City, State
High School Diploma
06/2012
Certifications
- CPR Certified -2019
CPR Certified
CPR course teaches the skills of CPR for victims of all ages (including ventilation with a barrier device, and oxygen), use of an AED on adults and children, and relief of FBAO in responsive and non-responsive victims
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Resume Strength
- Completeness
- Length
- Clear contact info
Resume Overview
School Attended
- Wake Technical Community College
- Needham Broughton High School
Job Titles Held:
- Warehouse Associate
- Paratransit Driver
- Customer Service Representative
- Food Service Supervisor
Degrees
- Some College (No Degree)
High School Diploma
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