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Warehouse Associate Resume Example

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WAREHOUSE ASSOCIATE
Summary

Reliable and punctual employee that successfully handles a fast-paced working environment. Proven willingness to take on any task to support team and help the business succeed. Offers strong organization and time-management abilities.

Skills
  • Adaptive team player
  • Schedule mastery
  • Credit card payment processing
  • Report creation
  • Report generation
  • Problem-solving abilities
  • Freight operations
  • Materials transport
  • Promotional support
  • Call center experience
  • Route management
  • Microsoft Office expertise
  • Conflict mediation
  • Inbound and outbound calling
  • Quality assurance controls
  • Product verification
  • Freight labeling
  • Shipping and receiving
  • Inventory organization
  • Materials handling and transport
  • Quality control
  • Wrapping and boxing
  • Material handling
  • Time management
  • Clean driving record
  • Wheelchair assistance
  • Preventive maintenance
  • Optimizing routes
  • Mobility support
  • GPS applications
  • Pickup and drop-off scheduling
  • Troubleshooting skills
  • Fuel logs
  • Route planning
  • Adjusting routes
  • Scheduling pickups
  • Valid NC license
  • Area knowledge
  • Defensive driving expert
  • Safety-focused
  • Passenger assistance
  • DOT Regulations
Experience
Warehouse Associate | 10/2020 to Current
Company Name - City, State
  • Moved large quantities of merchandise by operating carts, dollies, and hand trucks.
  • Received, staged, and stored incoming merchandise.
  • Processed new stock by inputting information into system and adding labels.
  • Picked and packed as many as 255 orders per hour with consistent accuracy.
  • Sorted and palletized freight for easy movement across 640,000 square foot warehouse.
  • Managed incoming stock, including inspecting and documenting merchandise.
  • Verified shipments by checking received items against invoices.
  • Supported efficient sales floor restocking, palletizing and moving groups of boxes to merchandise aisles.
  • Completed daily cycle counts and assisted with monthly inventory audits.
  • Organized over [Number] shipments per day to domestic and international customers.
Paratransit Driver | 06/2018 to 08/2019
Company Name - City, State
  • Communicated effectively with dispatcher and central office personnel via two-way radio.
  • Documented course of day, including odometer readings, times, and passenger information.
  • Conducted pre-trip and post-trip inspections to ensure proper operating condition of vehicle and on-board equipment.
  • Operated paratransit vehicle according to all policies and procedures.
  • Ensured safety of all passengers via use of appropriate on-board restraints.
  • Responded to passengers' questions pertaining to transit routes.
  • Stayed in constant communication with dispatch staff and management, smoothly coordinating route changes.
  • Prevented shifting by securing passengers' belongings in designated areas.
  • Assisted individuals with limited mobility, providing support with getting onto and off MV Transportation Vans.
  • Operated GPS and automatic vehicle locator technology.
  • Provided ambulatory, wheel chair, and stretcher transport for elderly and other disabled individuals.
  • Planned routes to destination and evaluated alternatives for unexpected detours or emergencies.
  • Protected passengers, vehicles, and general public by carefully following road rules.
  • Fueled van daily and maintained interior and exterior of vehicle.
Customer Service Representative | 08/2017 to 06/2018
Company Name - City, State
  • Answered customer questions about policies and procedures with friendly and knowledgeable approach.
  • Answered inbound calls each day to handle various concerns, set appointments, and close sales.
  • Maximized satisfaction by anticipating needs and consistently offering expert support.
  • Investigated and resolved customer concerns related to order inquiries and delivery tracking.
  • Protected customer and company information with strict use of established security procedures.
  • Handled customers' advanced needs with properly escalated calls and scheduled service appointments.
  • Managed paperwork and Microsoft updates for new sales and program sign-ups.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Avoided revenue losses with diligent attention to customers' needs and complaints.
  • Updated records with all interactions and customers transactions.
  • Met inbound customer needs while maintaining strict performance targets.
  • Resolved customer grievances consistently, collaborating with team members to achieve creative solutions.
Food Service Supervisor | 02/2014 to 08/2017
Company Name - City, State
  • Trained and developed food service team members in company policies and service standards.
  • Motivated exceptional performance from team members, empowering staff to handle problems and seek out opportunities for improvement.
  • Supported food service department growth, monitoring industry trends to maintain competitive pricing and service offerings.
  • Reduced excess expenditures by monitoring budget adherence and assisting with budget development.
  • Reduced expenses by monitoring inventory, purchasing, and resource allocation.
  • Enhanced customer satisfaction by training employees in service strategies and improving engagement.
  • Compiled and balanced cash receipts at end of day or shift.
  • Performed various financial activities such as cash handling, deposit preparation, and payroll.
  • Controlled costs, consistently tracking food and supply usage and minimizing waste.
  • Improved performance by mentoring struggling workers to strengthen job skills and knowledge.
  • Achieved consistently high inspection scores by effectively managing food safety, storage procedures and cleaning processes.
  • Focused food service team with clear objectives, careful monitoring and consistent leadership.
Education and Training
Wake Technical Community College - City, State
Some College (No Degree)
Business Administration
Needham Broughton High School - City, State
High School Diploma
06/2012
Certifications
  • CPR Certified -2019
CPR Certified

CPR course teaches the skills of CPR for victims of all ages (including ventilation with a barrier device, and oxygen), use of an AED on adults and children, and relief of FBAO in responsive and non-responsive victims

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Resume Overview

School Attended

  • Wake Technical Community College
  • Needham Broughton High School

Job Titles Held:

  • Warehouse Associate
  • Paratransit Driver
  • Customer Service Representative
  • Food Service Supervisor

Degrees

  • Some College (No Degree)
    High School Diploma

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