warehouse associate resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

  • Customer assistance
  • Stocking and Replenishing
  • POS Systems
  • Merchandise Restocking
  • Refund Handling
  • Maintaining Store Appearance
  • Till counting
  • Cash Handling
  • Cleaning and sanitizing
  • Loading and unloading
  • Order Picking and Processing
  • Packaging
  • Warehouse safety
  • Product picking
  • Merchandising
Work History
06/2020 to 01/2023
Warehouse Associate Plumbers Supply Co. Lexington, KY,
  • Developed and updated databases to handle customer data.
  • Cross-trained and provided backup support for organizational leadership.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Checked packages and merchandise for damage and notified vendors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Consistently lifted materials weighing as much as 25 pounds.
07/2022 to 10/2022
Cashier Monarch Casino Black Hawk Black Hawk, CO,
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Upsold additional products and services to customers, increasing revenue.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Checked personal identifications during alcohol and tobacco sales.
  • Operated cash register to record transactions accurately and efficiently.
  • Set up new sales displays each week with fresh merchandise.
  • Lifted up to 25 pounds at once and used forklift to move heavier loads.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Used POS system to enter orders, process payments and issue receipts.
09/2018 to 01/2019
Sales Associate Tempur-Pedic Cookeville, TN,
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Contributed to team objectives in fast-paced environment.
  • Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
07/2017 to 07/2018
Lead Sales Associate Leslie's Pool Supplies Mesquite, TX,
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Processed and stocked merchandise in accordance with store standards.
  • Developed and maintained knowledge of current sales and promotions.
  • Handled cash register operations and customer transactions to process payments.
  • Informed customers of promotions to increase sales productivity and volume.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Presented professional image consistent with company's brand values.
09/2016 to 06/2018
CNA Stearns Nursing And Rehabilitation Center, Llc Granite City, IL,
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Followed directions of licensed nurses to administer medications and treatments.
05/2013 to 11/2016
Barista Giant Eagle, Inc. Broadview Heights, OH,
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Maintained regular and consistent attendance and punctuality.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Controlled line and crowd with quick, efficient service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Used POS system to accurately enter orders and process payments.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Expected in to to
: Nursing Assistance
ABC Adult School - BRONX, NY,
  • Completed professional development in Certified Phlebotomy Technician { CPT}
  • Certified EKG Technician
  • Certified Patient Care Technician
Expected in 06/2011 to to
High School Diploma:
Murry Bergtraum High School For Business Careers - New York, NY
Native or Bilingual

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Resume Overview

School Attended

  • ABC Adult School
  • Murry Bergtraum High School For Business Careers

Job Titles Held:

  • Warehouse Associate
  • Cashier
  • Sales Associate
  • Lead Sales Associate
  • CNA
  • Barista


  • Some College (No Degree)
  • High School Diploma

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