warehouse associate resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Hardworking Customer Service Cashier bringing over A couple years of hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals.
Team-oriented Warehouse professional accustomed to streamlining shipping and receiving .Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Skills
Purchase Order Verification
Quantity Calculations
Order Picking and Processing
Lifting and Sorting
Shipping and Receiving
Inbound and Outbound Calling
Customer Complaint Resolution
POS Systems
Stocking and Replenishing
Point of Sale Knowledge
Cash Drawer Management
Merchandise Restocking
ID Verification
Refund Handling
Refunds and exchanges
Payment collection
Customer assistance
Credit card processing
Security Monitoring
Work History
Warehouse Associate, 08/2020 to Current Computershare Inc – Richmond Hill, GA,
Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Wrapped pallets in shrink wrap prior to loading.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Verified quantity and description of materials received by checking merchandise against packing list.
Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
Operated box or straight trucks and cargo vans.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Recorded information, shortages and discrepancies to keep records current and accurate.
Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Shipped material and performed boxing, packing, labeling and preparation of any related documents.
Customer Service Representative/Cashier , 01/2020 to 08/2020 Circle K Stores, Inc. – Three Rivers, TX,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Worked with Performance friction to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Trained as a cashier and provided back-up coverage to provide customers with optimal support.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Checked prices for customers and processed items sold by scanning barcodes.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Answered questions about store policies and concerns to support positive customer experiences.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers by answering questions and fulfilling requests.
Cashier , 02/2018 to 11/2019 Metro Group Inc. – Roper, UT,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Used cash registers and POS systems to request and record customer orders and compute bills.
Worked with Burger King to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Requested official identification for online purchases and verified details, consistently meeting strict legal standards of underage sales.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Worked closely with Foodlion to solve problems and handle customer concerns.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Helped over 200-500 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Education
High School Diploma : , Expected in 06/2020 to Kings Mountain High School - Kings Mountain, NC GPA:
Masters : Computer Science And Programming, Expected in 06/2025 to DeVry University - Downers Grove, IL GPA:
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