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Warehouse Associate Resume Example

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WAREHOUSE ASSOCIATE
Summary

Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicative and team-oriented with proficiency in creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Receives and deliver goods in fast-paced [Industry] warehouse settings. Diligently moves materials with organized approaches and safe equipment operations skills. Team-oriented and efficient in meeting challenging daily demands.

Skills
  • Shipping and receiving
  • Product verification
  • Freight labeling
  • Wrapping and boxing
  • Quality control
  • Material handling
  • Materials handling and transport
  • Inventory organization
  • Loss prevention
  • Warehouse tools operation
  • Stockroom procedures
  • Automatic and manual driving
  • Car parking
  • Luggage loading
  • Excellent customer service
  • Vehicle operation
  • Safe driving
  • Traffic direction
  • Inventory management
  • Team management
  • Communications
  • Organization
  • Product recommendations
  • Bank deposits
  • Merchandise restocking
  • Customer service
  • Cash management
  • Issue resolution
  • ID verification
  • Liquor regulations and compliance
  • Coin counting
  • Cash register operation
  • Luggage loading
  • Inventory management
  • Merchandise restocking
  • Customer service
  • Customer service
  • Customer greeting
Experience
08/2020 - 09/2020Warehouse AssociateCompany Name | City, State
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
11/2018 - 06/2019Valet Parking AttendantCompany Name | City, State
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Directed drivers to parking spots.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Maintained cleanliness, neatness and organization of all areas.
  • Responded to questions about local area and company services.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Collaborated with others to discuss new [Type] opportunities.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Answered [Number] calls per [Timeframe] to answer customer questions.
05/2016 - 01/2018Convenience Store CashierCompany Name | City, State
  • Checked and verified vendor deliveries for order accuracy and product quality.
  • Maintained clean, customer-focused environment in-store to deliver exceptional customer experiences.
  • Collected cash, check and credit card payments from customers and balanced cash drawer after each shift.
  • Resolved customer complaints and concerns with courteous, friendly and caring approach.
  • Delivered prompt, efficient and courteous customer service to create loyal, repeat business.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed returned items in accordance with store policy.
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Helped customers find specific products, answered questions and offered advice.
  • Counted product stock to maintain inventory records.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Stayed up to date on current item discounts to support promotions.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
05/2020High School Diploma
Benjamin O Davis High School | City, State
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Resume Overview

School Attended

  • Benjamin O Davis High School

Job Titles Held:

  • Warehouse Associate
  • Valet Parking Attendant
  • Convenience Store Cashier

Degrees

  • 05/2020 High School Diploma

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