LiveCareer-Resume

warehouse associate resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Resourceful customer oriented associate with established sales experience and customer service talents. Offering 5 years of hands-on experience in all customer service areas, including upselling and customer satisfaction. Ability to work independently and as a team player. Proficient in schedule and inventory maintenance and loss prevention. Available 40+ hours per week, including weekends and evenings.

Skills
  • Customer assistance
  • Relationship management
  • Conflict and dispute resolution
  • Effective customer upselling
  • Price memorization
  • Merchandising knowledge
  • Cash handling accuracy
  • Accurate money handling
  • Sales expertise
Experience
Warehouse Associate, 06/2020 to Current
Csl BehringYoungstown, OH,
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
Floor Salesman, 11/2019 to 01/2020
Jack In The Box, Inc.Castaic, CA,
  • Designed and set up advertising signs and displays of merchandise on the floor to attract customers.
  • Took inventory and examined merchandise to identify items to be reordered or replenished.
  • Welcomed approximately 500 customers per day and answered service or product questions and inquiries.
  • Processed customer purchases and returned proper currency and bills, maintaining 100% accuracy rate.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Assessed floor displays to determine which merchandise required restocking.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
Cashier, 08/2019 to 11/2019
Atria Senior Living Group, Inc.San Antonio, TX,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Resolved issues with cash registers, card scanners and printers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed hundreds of transactions per day with exceptional accuracy.
  • Received payments for ordered food and issued receipts.
  • Inspected orders for issues and obtained replacements for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
Wait Staff Member, 03/2018 to 08/2019
Heaven CafeCity, STATE,
  • Designed custom private function and banquet packages to accommodate groups of up to 70, including business dinners, sales presentations, club meetings, weddings and charity events.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Calculated charges, issued table checks and collected payments from customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Rearranged tables and chairs, located or rolled extra silverware and cleaned various parts of the dining area to prepare for large groups.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, dietary needs and desserts to guide patrons toward more profitable items.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in three-compartment sink.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Processed customers' payments and provided receipts.
  • Served average of 200-550 patrons daily.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Education and Training
: Paralegal Studies, Expected in to Southern Crescent Technical College - Griffin, GA
GPA:
  • 4.0 GPA
  • Completed coursework in Introduction to Law, Criminal Law, Family Law and Introduction to Computer Literacy.
  • Completed continuing education in Paralegal Studies.
  • Dean's List Honoree Spring Semester of 2020.
GED: , Expected in 08/2019 to Southern Crescent Technical College - Griffin, GA
GPA:

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Resume Overview

School Attended

  • Southern Crescent Technical College
  • Southern Crescent Technical College

Job Titles Held:

  • Warehouse Associate
  • Floor Salesman
  • Cashier
  • Wait Staff Member

Degrees

  • Some College (No Degree)
  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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