warehouse associate resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

I'm a hard worker, who's very customer team friendly. Open to learn and experience new hobbies and positions. I easily solve problems making sure customers are satisfied while having solutions for difficult problems. Currently a warehouse associate who's in college, part-time, with a lot of customer service and retail experience, looking to expand my work-ethic, skills, and somewhere reliable.

  • Physical Strength and Stamina
  • Willing to Learn
  • Pallet Jack Operation
  • Loading and Unloading
  • Stacking and Staging
  • Customer Service
  • Friendly, Positive Attitude
  • Product Displays
  • Meeting Sales Goals
  • Ability to Lift 40 pounds
  • Engaging with Diverse Customers
  • Exceeding Customer Expectations
  • Returns and Exchanges
  • Supermarket Stocking
  • Checking Cooler Temperatures
  • Training and Mentoring
  • Coaching New Hires
  • Stocking Shelves
  • Verifying Orders
  • Answering and Routing Calls
  • Verbal and Written Communication
  • Relationship Building
  • Prioritization and Organization
  • Resolving Customer Issues
08/2022 to Current Warehouse Associate Cashman Equipment | Henderson, NV,
  • Used pallet jacks to move items to and from warehouse locations.
  • Maximized truck space by loading efficiently.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Explained goals and expectations required of trainees.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Demonstrated safety procedures in action by showing proper use of warehouse equipment.
  • Showcased proper methods for accomplishing daily warehouse responsibilities.
11/2021 to 08/2022 Customer Service Associate Ntt Data Corporation | Charlotte, NC,
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Consulted with customers regarding needs and addressed concerns.
  • Maintained positive working relationship with fellow staff and management.
  • Greeted guests and vendors to assist in navigating space.
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
  • Broke down boxes for garbage and recycling.
  • Answered customer questions and provided store information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Stocked inventory and ordered office and kitchen supplies.
  • Stocked sales floor and assisted in product movement and merchandising plans.
  • Arranged and stocked new merchandise following placement directions.
03/2021 to 11/2021 Customer Service Associate Ntt Data Corporation | Irving, TX,
  • Answered telephones to respond to questions or requests.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Loaded digital images onto computers directly from cameras or from flash memory cards or USB devices.
  • Loaded circuit boards, racks or rolls of film and printing paper into processing or printing machines.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Worked closely with front-end staff to assist customers.
  • Processed refunds for worn, damaged and broken merchandise.
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Collected payments and provided accurate change.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed sales transactions to prevent long customer wait times.
10/2019 to 02/2021 Associate Hcl Technologies Ltd. | Cottle, TX,
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Maintained safe food handling practices to prevent germ spread.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Wiped down tables and equipment, swept and refilled stock.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Packed fast food products in approved containers, cups and bags.
  • Drove team success by quickly completing assigned tasks.
  • Assembled and served meals according to specific guest requirements.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Scrubbed and polished counters to remove debris and food.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Education and Training
Expected in 05/2021 to to High School Diploma | Eisenhower High School, Decatur, GPA:

• Participated in Construction Trades, Senior Year, 2020-21

• OSHA10 Completion Card

Expected in to to | Architectural Drafting Technology Tidewater Community College, Norfolk, VA GPA:
  • 3.25 GPA
Expected in to to | Cimarron Memorial High School, Las Vegas, NV GPA:
  • Participated in Student Council, Freshmen Year, 2017-18
  • Participated in JROTC Air Force, Freshmen Year, 2017-18

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Resume Overview

School Attended

  • Eisenhower High School
  • Tidewater Community College
  • Cimarron Memorial High School

Job Titles Held:

  • Warehouse Associate
  • Customer Service Associate
  • Customer Service Associate
  • Associate


  • High School Diploma
  • Some College (No Degree)

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