Warehouse Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in the retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

  • Merchandise Retrieval and Distribution
  • Quality and Defect Control
  • Customer Service
  • Client Service
  • Network development
  • Lead prospecting
  • Brand And Product Knowledge
  • Fashion Trends
  • Human Relations
Work History
Warehouse Associate, 07/2019 to 02/2021
Design Within Reach Inc.Santa Monica, CA,
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Performed inventory control, such as counting and stocking merchandise.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Performed general housekeeping and cleaning tasks, including sweeping, pulling weeds and power washing.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Operated RF scanners to track merchandise and verify contents of containers.

COVID-19 Specific Job Requirements

  • Responsible for enforcing social distancing and mask rules suggested by CDC.
  • Must be able to operate ICI FM 640 P- Series IR camera system.
  • Responsible for making sure all warehouse associates have access to proper PPE throughout entire building.
  • Responsible for auditing building to ensure CDC and Amazon guidelines/requirements are enforced.
  • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
  • Protected individual confidentiality as prescribed by local, state and federal mandates.
  • Completed necessary reports and documentation on time and to specifications.
  • Provided COVID-19 FAQs and educational material to patrons and employees.
Busser/Hostess, 12/2018 to 03/2020
Wegmans Food MarketsEaston, PA,
  • Required to follow certain dress code based on type and location of event.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Set up event facilities and equipment, cleaned areas and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Utilized great communication and interpersonal skills when interacting with all parties, including children, parents, management staff and fellow team members, to promote smooth and efficient operations.
  • Handled various cleaning duties, including wiping down tables, sanitizing restrooms and removing trash, during each shift to keep all areas professional and inviting.
Sales Associate, 07/2018 to 05/2019
Banana Republic, Lenox MallCity, STATE,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Processed product returns and assisted customers with other selections.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Tracked stock using company inventory management software.
  • Solved customer challenges by offering relevant products and services.
  • Providing knowledge about specific brand trends based on current season.
Office Worker, 06/2016 to 10/2016
Lisa Blunt RochesterCity, STATE,
  • Provided personalized customer service to individuals within community.
  • Managed all office data entry such as uploading new invoices and inputting contract terms.
  • Executed record filing system to improve document organization and management.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Recorded contact information of customers and potential customers in internal database.
  • Interacted with and educated voters in Wilmington area to promote Lisa Blunt Rochester's Congressional campaign.
  • Obtained updated contact information from all subjects and verified data for accuracy.
  • Completed data entry tasks with accuracy and efficiency.
  • Managed minimum of over 35 calls per day.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Completed appropriate paperwork for donations.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
: Film And Video Production, Expected in
Georgia State University - Atlanta, GA
: Mass Communications, Expected in
Clark Atlanta University - Atlanta, GA
  • Standard CPR/AED (adult, child, infant), National Health and Safety Association - July 2021 - July 2023

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Resume Strength

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Resume Overview

School Attended
  • Georgia State University
  • Clark Atlanta University
Job Titles Held:
  • Warehouse Associate
  • Busser/Hostess
  • Sales Associate
  • Office Worker
  • Some College (No Degree)
  • Some College (No Degree)