Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Skills
Managed incidents
Mechanical recoveries
Documentation skills
Background with AAA
Assisting customers
Preventive maintenance
CDL Class A license
Customer service
Team building
Project organization
Operational improvement
Inventory management
Planning and coordination
Problem resolution
Administrative support
Relationship development
First Aid/CPR
Supervision
Invoice generation
Communications
Business operations
Organization
Process improvement
Team management
MS Office
Loading and uploading trailers, verifying route loads, trailer reports, and maintaining shipping yard.
Follow all safety rules.
Count and check products for accuracy.
Operate pallet jacks and label shipments.
Maintain accurate records, report overages and shortages to Supervisor.
Maintain safe, clean and sanitary work environment.
Experience
Warehouse Associate, 10/2020 - Current Dierbergs – Warson Woods, MO,
Packed and labeled merchandise to prepare for loading and shipment to customers.
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Used pallet jacks to move items to and from warehouse locations.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Received deliveries, scanned packages and updated orders in internal database.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Examined packages and goods for damage and notified vendors of replacement needs.
Generated shipping documents, including packing lists and invoices.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Researched issues to address shipping errors and packaging mistakes.
Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded discrepancies.
Independent Operator, 07/2014 - 09/2019 Rexel Usa – Kent, WA,
Loaded, balanced and secured product to safely transport goods.
Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Unloaded packages from bread trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
Stayed up to date on inventories, supplies and customer orders.
Designed dynamic displays for products to increase overall revenue and specific product sales.
Organized and loaded product shipments and boxes.
Studied product and industry specs and prices to update signage and complete merchandising activities.
Built and removed different displays and specific products based on customer requirements and promotional needs.
Replaced and adjusted signs to reflect different products and promotional prices.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Drove sales of bread and baked products by applying proactive nature, knowledge of customer preferences and active listening skills.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Communicated with customers about bread service offerings, including policies, restrictions and refund policies.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Educated customers on product and service offerings.
Used handheld computer register system to ring up customer purchases, process payments and issue receipts.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Recommended optimal merchandise based on customer needs and desires.
Delivery Driver, 06/2012 - 07/2014 Republic National Distributing Company – City, STATE,
Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
Processed payments by accepting cash, checks and credit card payments.
Completed pre- and post-trip truck inspections to report and record any defects or malfunctions.
Obtained signatures needed to complete and process all paperwork efficiently.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Verified sales orders before loading and unloading merchandise.
Positioned blocks and ties around items to secure cargo during transit.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Verified loads against shipping papers.
Reviewed over daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
Resolved customer problems and complaints effectively by taking action.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Resolved customer complaints and adjusted orders.
Loaded and unloaded merchandise at stores and vendor locations.
Answered customer questions regarding shipments.
Education and Training
: Business Management, Expected in - Midlands Technical College Columbia, SC - Columbia, SC, GPA:
Truck Driver Certification: Truck Driver Training, Expected in 06/2001 - Truck Drivers Institute - Richburg, SC, GPA:
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