Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Inventory Control & Procurement
Inventory Tracking & Inspection
Purchasing
Purchase Order Requisitions
Operation and Control
Shipping and Receiving
Warehouse Operations
Interpersonal & Interdepartmental Communication
Sales
Customer Service
Management of Material Resources
Management of Personnel Resources
Preventative Maintenance
Safety Procedures
Time Management
Judgment and Decision Making
Active Learning
Computer OS
Office Equipment Operations
Typing and Data Entry
Operation Monitoring
Quality Control Analysis
Coordination
Critical Thinking
Reading Comprehension
Writing
Mathematics
Troubleshooting
Microsoft Office components, i.e. Excel, Word, PowerPoint, Outlook, and MAC OS. Experienced with general office technology such as printers, scanners, fax, desktop pc, and laptops.
Capable of operating warehouse equipment such as a forklift and pallet jack.
Capable of typing 40 wpm.
Experience
Warehouse Associate, 12/2016 to Present Footprint – Gilbert, AZ,
Ship and receive materials according to pick tickets.
Provide excellent customer service on a daily basis.
Assist with counter sales.
Use intranet system to adjust inventory levels and counts.
Provide information with bin locations for warehouse products.
Inspect for defective and/or damaged material that is received.
Lift stock products of 60 lbs.
Operate fork-lift on a daily basis.
Transfer products in between branch locations.
Use email to provide information regarding inventory counts and levels.
Logistics Specialist, 04/2014 to 06/2016 Build-A-Bear Workshop – Williamsburg, VA,
Corporate purchaser for all three branch locations using minimum/maximum guidelines.
Updated the minimum/maximum inventory levels for each location on a monthly basis.
Created and issued purchase orders to all vendors.
Assisted accounts payable with monthly inventory reconciliation against the general ledger.
Consolidated equipment for shipments on all vendor credit returns.
Coordinated all shipments to company warehouses using different shipping procedures.
Used intranet to produce purchase orders and delivery invoices via Excel and Spreadsheet.
Transferred warehouse materials within the company through company network.
Created order templates for office use, i.e.
purchase orders, office supplies request, leave request forms, and schedules.
Operated forklift on a daily basis.
Delivered orders to customers and picked up orders from vendors.
Select transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
Develop material costs forecasts or standard cost lists.
Assess appropriate material handling equipment needs and staffing levels to load, unload, move, or store materials.
Loaded and unloaded freight trucks with ordered product.
Lifted and/or carried stock in excess of 60 lbs.
Shipped and received materials according to delivery instructions per branch location.
Inspected all material delivered for damages and order confirmation.
Maneuvered trucks into loading and unloading positions.
Monitor supplier performance to assess ability to meet quality and delivery requirements.
Met with suppliers to discuss performance metrics, to provide performance feedback, or to discuss production forecasts or changes.
Analyze inventories to determine how to increase inventory turns, reduce waste, or optimize customer service.
Manage activities related to strategic or tactical purchasing, material requirements planning, inventory control, warehousing, or receiving.
Provided safety and training procedures to all incoming warehouse technicians.
Conducted preventative maintenance on company field service units such as compressors and storage tanks.
Maintenance Technician II, 01/2008 to 01/2014 Amazon.Com, Inc. – Markham, IL,
Installation of data network throughout campus.
Updated and installed office equipment.
Installed and repaired desktop PC's.
Data entry.
Maintained and serviced general office equipment.
Assisted supply department with shipping and receiving responsibilities.
Completed annual inventory for the entire facility.
Performed electrical maintenance on light fixtures as well as fixing plumbing issues with kitchen appliances and bathroom sinks and faucet repair.
Installed ceiling fans and electronic devices such as TV's, mounts, and stereo equipment.
Painted dorms accordingly and on a regular basis.
Installed doors and windows as well as patching flooring.
Sales Representative, 01/2004 to 01/2008 Taylor Corp – Murfreesboro, TN,
Assisted customers with parts information, cross-referencing different vendors, processed warranty claims, and coordinated shipment of items from regional stores to San Angelo location.
Performed semi-annual inventory count and reconciliation.
Coordinated shipping and receiving using local delivery assets.
Set up merchandising displays.
Stocked and fronted showroom.
Issued product returns on defective merchandise.
Provided superior customer service on a daily basis and assisted customers with product information.
Used internal company software to complete customer orders and invoices.
Allocated merchandise to be delivered to other branch locations via shipping and receiving guidelines.
Operated company equipment according to safety standards.
Interests
March of Dimes volunteer.
*YMCA youth sports staff.
*Concho Valley Rape Crisis Center volunteer.
Education and Training
Diploma: , Expected in May 1997 Paint Rock High School - Paint Rock, Texas GPA:
: Business Administration, Expected in 2018 Southern New Hampshire University - , GPA:
: , Expected in 2016 Angelo State University - , GPA:
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