warehouse associate resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary
  • Remarkable customer-comes first mentality, ensures customers are number one priority, and strives to close every sale done right the first time.
  • Solid knowledge base of a variety of retail home décor, furniture and mattresses, indoor/outdoor lighting, residential and business renovations, and warehouse operations. As well as staging, labeling, cleaning and maintaining a beautiful showroom, while following company policy and procedure guidelines.
  • Reliable and upbeat home furniture, lighting, and decor experienced sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
  • Strong interpersonal and communication skills, from 20 years of being in customer service, experienced with meeting high customer expectations and going above and beyond to ensure every customer leaves completely satisfied.
  • Fast efficient, and familiar with using a variety of POS systems, cash handling, safe and security handling, and till audits; quick to learn new software.
  • Cash registers
  • Cold calling
  • Contracts
  • Excellent customer service
  • Designing
  • Insurance
  • Inventory
  • Loss prevention
  • Rapport
  • Shipping/receiving
  • Labeling and boxing
  • Warehouse Logistics
  • Environmentally Controlled Storage
  • Order Picking and Packing
  • Leadership and team building
  • Safety and compliance
  • Shipping and receiving
  • Excellent Microsoft applications proficiency/Computer skills in general
  • Excellent work ethic
  • Verbal and written communication
  • Critical thinking
  • Interpersonal Communication
  • Conflict resolution
  • Account management
  • Product knowledge
Work History
Warehouse Associate, 09/2018 to Current
Gaf Buildings Materials Corp. Of AmericaPort Arthur, TX,
  • Certified Learning Ambassador responsible for the orientation and training of new employees, as well as cross-training current employees into different departments.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Stowing products received into the warehouse to be sold online, working with vendors and their returned or damaged items, packing out vendor and customer orders.
  • Cross-trained throughout almost every position of the FC such as stow, pick, pack, problem solve, and both inbound and outbound docks.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Wrapped pallets in shrink wrap prior to loading.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Marketing Director, 07/2020 to 10/2020
F45 TrainingSanta Monica, CA,
  • Answer phone calls, internet and mail leads to provide existing and new customers with excellent customer service while assisting them with whatever home renovations they desired.
  • Traveled to customers’ homes and business throughout the state of Colorado to provide estimates and design contracts including but not limited to windows, siding, bathrooms, unique exterior design elements, etc.
  • Evaluated target market research and adjusted strategy to address competitive influences and changing market.
  • Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
  • Analyzed market trends and competitive landscape to understand opportunities and potential value.
  • Partnered with Regional Sales Directors and Account Managers on communications directive for sales teams.
Sales Associate, 05/2018 to 08/2018
Jbt CorporationSalt Lake City, UT,
  • Utilized both cash registers and computers to complete POS transactions.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Licensed Insurance Broker, 12/2013 to 06/2018
The Assurance GroupCity, STATE,
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Offered solutions through various products and companies suitable for the client’s situations and needs.
  • Handled approximately 200 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
  • Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
  • Conducted research on insurance packages and investment options to generate client recommendations.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Bachelors of Science: Nursing, Expected in 2013
Chamberlain College of Nursing - Chicago,
Associates Degree of Applied Science: Nursing, Expected in 2009
Front Range Community College - Fort Collins, CO
Bachelors of Science: Food Science and Human Nutrition/Dietetics, Expected in 2006
Colorado State University - Fort Collins, CO

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Resume Overview

School Attended

  • Chamberlain College of Nursing
  • Front Range Community College
  • Colorado State University

Job Titles Held:

  • Warehouse Associate
  • Marketing Director
  • Sales Associate
  • Licensed Insurance Broker


  • Bachelors of Science
  • Associates Degree of Applied Science
  • Bachelors of Science

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