Warehouse Associate Resume Example
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WAREHOUSE ASSOCIATE
Summary
Hardworking Warehouse associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Accustomed to facilitating accurate inventory counts and maintaining current warehouse records.
Organized professional with superior work ethic and team player attitude. Exceptional quality control, quantity, and time management abilities. Commended for honesty, hard work and positive attitude. Consistent ability to stand for long periods of time and safely lift up to 50 pounds.
Reliable retail associate offering 3-5 years of experience refilling and rotating items to maintain well-stocked inventory. Well-versed in examining merchandise, cash handling, verification of register and end of day counts, attaching and changing price tags on items. Comfortable lifting up to 50 pounds and training new staff in proper procedures.
Skills
Product verification •Bilingual in ESL and ASL. •Cash handling. •Customer service. •union steward
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Experience
Warehouse Associate08/2015 to 08/2020Gerten Greenhouses & Garden Center, Inc.Inver Grove Heights , MN
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
- Utilized pallet jacks to move items to and from different warehouse locations.
- Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
- Contributed ideas on ways to improve or optimize warehousing procedures.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
- Inspected and moved products to designated areas in warehouse.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Scanned container labels with RF scanners to verify contents and determine target destinations.
- Recorded accurate unit quantities and entered data into inventory database to facilitate records maintenance.
- Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
Cashier09/2013 to 08/2015C-A-L RanchYuma , AZ
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed returned items in accordance with store policy.
- Monitored sales events to protect products, added new merchandise and rang up purchases.
- Assisted customers with account updates, new service additions and promotional offers.
- Increased sales by suggesting specific purchases to customers.
- Processed transactions daily with exceptional accuracy.
- Resolved issues regarding customer complaints and escalated worsening concerns to customer service for remediation.
- Trained new employees in cashiering procedures, offering assistance in resolving Computer entry and customer service issues.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Assisted retail associates with completing end-of-day counts and securing funds to prevent loss or theft.
- Processed customer payments quickly and returned exact change and receipts.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Resolved issues with cash registers, card scanners and printers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Welcomed customers, offering assistance to help find necessary store items.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Properly verified customer identification for alcohol and tobacco product.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
Store Associate09/2011 to 07/2013CuraleafNorthbrook , IL
- Answered questions about current promotions and resolved issues according to store policies.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Processed payments and maintained accurate drawers to meet financial targets.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Bagged, wrapped and packaged purchases according to customer needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Offered promotional discounts and special deals to increase quantity of customer spending
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
- Maintained accurate and attractive merchandise displays to maximize purchases.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Managed cash register operations using POS system, including processing sales and returns.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Increased customer service feedback scores by delivering outstanding service to customers daily.
Education and Training
High School Diploma05/2011Broadway High SchoolCity, State
Some College (No Degree): American Sign Language (ASL)Blue Ridge Community CollegeCity, State
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Resume Overview
School Attended
- Broadway High School
- Blue Ridge Community College
Job Titles Held:
- Warehouse Associate
- Cashier
- Store Associate
Degrees
- High School Diploma 05/2011
Some College (No Degree) : American Sign Language (ASL)
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