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Warehouse Associate Resume Example

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WAREHOUSE ASSOCIATE
Professional Summary

Customer Service Representative bringing top-notch verbal and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer issues and providing customized solutions to build loyalty. Goal-oriented worker with outstanding knowledge of Front Store organization, retail and photo product issues. Proven history of increasing productivity and customer satisfaction with great phone skills and multi-tasking. Committed to best-in-class customer service while maintaining professionalism. Motivated to learn, grow and excel in a hands-on environment.

Skills
  • Cash reconciliation
  • Flexible & Adaptable
  • Great customer service
  • Efficient conflict resolution
  • Comfortable utilizing power tools
  • Assembly and production efficient
  • Keen attention to product knowledge
  • Comfortable working with POS Systems
  • Organization and time management skills
Work History
03/2021 - 04/2021Warehouse Associate | Company Name - City, State
  • Packaged items for safe shipment and protection from damage in transit.
  • Quickly prepared orders for delivery by picking from shelves, packing in boxes and attaching shipping labels.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Transferred inventory to and from target destinations using the provided transportation vehicle.
  • Operated company vehicles and heavy equipment with attention to safety and accuracy.
11/2017 - 11/2020SHIFT SUPERVISOR RX | Company Name - City, State
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Managed cash intake, including counting out registers and calculating profit at end of each shift, including front store and pharmacy registers.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Helped customers complete purchases, locate items and join reward programs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department frequently each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Stocked, labeled and inventoried medication to keep accurate records.
09/2016 - 11/2016DAYCARE ASSOCIATE | Company Name - City, State
  • Led age-appropriate activities incorporating music, movement and stories for groups of 12 children ages 6 to 9.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Planned and implemented crafts and other activities to spark interest and enhance development.
  • Met with parents about daily activities, positive developments and issues.
06/2015 - 06/2016Server | Company Name - City, State
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs during wedding, charity, funeral, and other religious gatherings.
  • Served appetizers, entrees and refilled beverages for events up to 300 guests.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Maintained customer satisfaction by clarifying questions about the meal course and specialty items.
  • Checked on needs of each table and retrieved additional items.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Promoted efficiency by removing unwanted empty dishes, glassware and silverware to shorten bussing times at the end of each meal course.
  • Set up and broke down buffet and other self-service areas, organizing components in logical and visually pleasing manner.
  • Folded napkins and prepared silverware sets to provide adequate supply for each table.
  • Inspected dishes and utensils for cleanliness.
  • Maintained and sanitized front entrance floors, windows, main halls, and bathrooms after closing hours.
Education
Macomb Community College, CityNo Degree: MTA Credits
  • Coursework in vet tech, world religions and general education credits
  • Current college academic continuation on stand-by.
05/2017Romeo High School, CityHigh School Diploma
  • Graduated with 3.2 GPA
  • Received Gold Honor cords for high achievement in academics.
  • Attended American Sign Language as 3rd language credit for 5 years.
  • Ceramics and sculpting as extracurricular credit for 3 years.
  • Awarded NSHSS
  • Coursework in AP English, Financial Management and General studies.
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Resume Overview

School Attended

  • Macomb Community College
  • Romeo High School

Job Titles Held:

  • Warehouse Associate
  • SHIFT SUPERVISOR RX
  • DAYCARE ASSOCIATE
  • Server

Degrees

  • No Degree : MTA Credits
    High School Diploma

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