Effective customer service representitive with experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas. Also have years of experience in inventory control, receiving, shipping, data entry, and forklift operation.
I do have a gap of about 7 years of being unemployed. The reason for this is, I became a stay at home father for my fiance's 3 children. Now that they are older, I am able to get back to work. I am currently looking for a remote job that I will be able to do from home. Thank you for your time, and I look forward to hearing from you.
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