Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Results-oriented professional with a diverse background in management and customer service. Proven ability to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Skills
  • Purchase Order Verification
  • Order Picking and Processing
  • Lifting and Sorting
  • Materials Handling and Transport
  • Wrapping and Boxing
  • Shipping and Receiving
  • Unloading Cargo
  • Inventory Maintenance
  • Box Lifting
  • Sorting
  • Operations Support
  • Route deliveries
  • Warehouse Logistics
  • Assembly and production
  • Labeling and boxing
  • Excellent driving record
  • Warehouse operations
  • Pallet Jack Operations
  • Safety and compliance
  • Logistics
  • Leadership and team building
  • Loading and unloading
  • Forklift Operation
Work History
05/2020 to Current Warehouse Associate Hdis | Greenville, NC,
  • Simplified shipping and receiving processes for improved workflow.
  • Checked packages and merchandise for damage and notified vendors.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Operated box or straight trucks and cargo vans.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents.
  • Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Wrapped pallets in shrink wrap prior to loading.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
01/2019 to 03/2020 Medical Receptionist Ardent Health Services | Topeka, KS,
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
  • Monitored office supplies by checking inventory and placing orders.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
05/2012 to 06/2019 Independent Business Owner Snyder's-Lance | City, STATE,
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Input income and expense details into database to track business finances and address variances.
  • Optimized team hiring, training and performance.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Used business software packages to maintain files and administrative records.
  • Outlined finances, goals and daily operations of company in detailed business plans.
  • Determined best courses of action for company based on regional market trends and demands.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Coached and mentored employees through effective recruitment, hiring and goal setting methods.
  • Devised processes to boost long-term business success and increase profit levels.
Education
Expected in 06/2006 High School Diploma | Hilltop High School, Chula Vista Ca, GPA:

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Resume Overview

School Attended

  • Hilltop High School

Job Titles Held:

  • Warehouse Associate
  • Medical Receptionist
  • Independent Business Owner

Degrees

  • High School Diploma

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