LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Office support worker with over 10 years' experience maintaining and update filing, inventory and mailing systems. Answer telephones, direct calls and take messages. Communicate with customers or employees to answer questions. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Complete forms in accordance with company procedures. Schedule and confirm appointments for customers. Review files, records, and other documents to obtain information. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Problem solver Detail oriented Conscientious Work independently Organizational and analytical skills communication skills Multi tasks Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.Energetic and reliable Office Manager skilled with working with a diverse group of people.Responsible Office Manager versed in mediating employee conflict and running efficient daily business operations.

Highlights
  • Skills Used
  • Customer Service skills were used to assist all the general public, with information about products sole and
  • proper use.
  • Volunteer Services Specialist
  • DEPART OF VETERAN'S AFFAIR'S - Orlando, FL - March 2012 to Present
  • Proficient with Microsoft word.
  • Communicate effectively orally and written.
  • Good time management skills.
  • Exceptional interpersonal skills. MS Word, Excel, Outlook skills.

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Courteous demeanor

Energetic work attitude

Store maintenance ability

Inventory control familiarity

Customer service expert

Adaptive team player

Visual merchandising proficiency

Opening/closing procedures


  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Store maintenance ability
  • Inventory control familiarity
  • Telephone inquiries specialist
  • Customer service expert
  • Invoice processing
  • Telecommunication skills
  • Adaptive team player
  • Visual merchandising proficiency
  • Fashion knowledge
  • Opening/closing procedures
Accomplishments
  • 10years' experience as anAdministrative Assistant.
  • Excellent employee relations and team building abilities.
  • Effective oral and written communication skills.
  • Ability to work under pressure and meet deadlines.Self- directed.
  • Skills Used Analyzed internal processes and recommended and implemented procedure orpolicy changes to improve operations, such as supply changes or the disposal of records.
  • Setup and managed paper or electronic filing systems, recording information, updating paper work, or maintaining documents such as attendance records, correspondence, or other material.
  • Trained and instructed employees injob duties or company policies to staff.
  • Set goals and deadlines for the department.
  • Administration Specialist United States Army Postal Finance/Operations Specialist - Orlando, FL - May 1979 to June 1984 Perform postal operations via sorting mail by category and delivery mail to units as address.
  • Perform postal finance clerk duties via sold money orders, stamps, insurance, registered and certified mail.
  • Also maintain a list of all categories of mail such as money orders, stamps, insurance, registered and certified mail for research and review.
  • Maintain and update circulars for change made by USPS directive.
  • Utilize the Domestic Mail Manuel and the International Mail Manuel when needed.
  • CAUSAL MAIL HANDLER United States Postal Service - Orlando, FL - August 2015 Separates and delivers mail for delivery to distribution areas, placed empty sacks or pouches on racks & labels them where prearranged or where racks are plainly marked.
  • Carry mail to distributors for processing, made occasional simple distribution of parcel post mail that requires no scheme knowledge, rewraps damaged parcels, cleans work area performed by a regular cleaner when needed.
  • Operates equipment and machinery assigned, by supervisor.
  • Accomplishments I am able to complete all tasks assigned by the Supervisors as instructed.
  • Skills Used Professionalism at its best, at all times.

Customer Assistance

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Used propane forklift to load trailer at warehouse.Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Assembled product containers and crates.Packed containers and re-pack damaged containers.Recorded numbers of units handled and moved, using daily production sheets or work tickets.

Experience
Warehouse Associate, 05/2009 to 07/2012
Horizon Global CorporationSouth Bend, IN,
  • Responsibilities Moved and placed materials or items on racks, shelves, or in designated areas by hand, hand-truck, dolly and/ or forklift.
  • Also sorted items by size, type, style, color, or product code.
  • Received, logged, stored, and distributed materials, tools, equipment, and products between vendors, resellers, and end users Coordinated with Purchasing Department regarding product shortages and outages.
  • Additionally, Accomplishments Helped develope group of people to become a team.

Maintained accurate stock records and schedules.Selected products for specific routes according to pick sheets.Evaluated operational records and made scheduling adjustments to maximize efficiency.Oversaw special orders and after-hours, urgent shipping jobs.Unloaded, picked, staged and loaded products for shipping.Conducted monthly, quarterly and yearly inventories of warehouse stock.Reported inventory balances and cycle counts in both the ERP and WMS systems.Resolved service issues in a timely manner, including coordinating and processing returns.Oversaw warehousing and storage practices and housekeeping.Received incoming shipments and reviewed contents against purchase order for accuracy.Verified proper temperature levels on all inbound merchandise requiring refrigeration.Rotated stock by code and receiving date.Followed proper selection procedures as established by the company.Transported goods from racks, shelves and vehicles.Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.Worked at a rapid pace to meet tight deadlines.Completed all-hours OSHA training in Hazmat..

Education
Homeland Security Administration in Checkpoint Security / Baggage Screener Transportation Security Administration: POSTAL OPERATIONS, Expected in 1980
United States Army Postal School - Touducshon,
GPA:

Postal Operations Specialist

CERTIFICATION: Office Management, Expected in 1980
United States Army School Of Administration - Columbus, SC
GPA:

Office Management

High School Diploma: General Studies, Expected in 1979
Hope High School - Providence, RI
GPA:
General Studies
Certifications
Service Country: US Branch: Army Rank: SP4 February 1979 to October 1984
Interests

United States Army Obtained SECRET SECURITY CLEARANCE


State of Florida Depart of Juvenile Justice (Field Training Officer


Federal Depart Homeland Security Administration (TSA) Field Training Officer


State of Florida Depart of Disability Determination (Facilitator)

Additional Information
  • TEAM PLAYER
  • Authorized to work in the US for any employer
  • United States Army Obtained SECRET SECURITY CLEARANCE
  • Depart of Juvenile Justice (Field Training Officer State of Florida
  • Depart Homeland Security Administration (TSA) Field Training Officer
  • Depart of Disability Determination (Facilitator)
Skills

Army, Clerical, color, interpersonal skills, Customer Service skills, forklift, hand-truck, Inventory control, materials, Excel, Outlook, MS Word, Microsoft word, Purchasing, time management, Transportation, type, written

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended

  • United States Army Postal School
  • United States Army School Of Administration
  • Hope High School

Job Titles Held:

  • Warehouse Associate

Degrees

  • Homeland Security Administration in Checkpoint Security / Baggage Screener Transportation Security Administration
  • CERTIFICATION
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: