Office support worker with over 10 years' experience maintaining and update filing, inventory and mailing systems. Answer telephones, direct calls and take messages. Communicate with customers or employees to answer questions. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Complete forms in accordance with company procedures. Schedule and confirm appointments for customers. Review files, records, and other documents to obtain information. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Problem solver Detail oriented Conscientious Work independently Organizational and analytical skills communication skills Multi tasks Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.Energetic and reliable Office Manager skilled with working with a diverse group of people.Responsible Office Manager versed in mediating employee conflict and running efficient daily business operations.
Strong organizational skills Active listening skills Seasoned in conflict resolution Sharp problem solver Courteous demeanor Energetic work attitude Store maintenance ability Inventory control familiarity Customer service expert Adaptive team player Visual merchandising proficiency Opening/closing procedures |
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Customer Assistance
Used propane forklift to load trailer at warehouse.Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Assembled product containers and crates.Packed containers and re-pack damaged containers.Recorded numbers of units handled and moved, using daily production sheets or work tickets.
Maintained accurate stock records and schedules.Selected products for specific routes according to pick sheets.Evaluated operational records and made scheduling adjustments to maximize efficiency.Oversaw special orders and after-hours, urgent shipping jobs.Unloaded, picked, staged and loaded products for shipping.Conducted monthly, quarterly and yearly inventories of warehouse stock.Reported inventory balances and cycle counts in both the ERP and WMS systems.Resolved service issues in a timely manner, including coordinating and processing returns.Oversaw warehousing and storage practices and housekeeping.Received incoming shipments and reviewed contents against purchase order for accuracy.Verified proper temperature levels on all inbound merchandise requiring refrigeration.Rotated stock by code and receiving date.Followed proper selection procedures as established by the company.Transported goods from racks, shelves and vehicles.Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.Worked at a rapid pace to meet tight deadlines.Completed all-hours OSHA training in Hazmat..
Postal Operations Specialist
Office Management
United States Army Obtained SECRET SECURITY CLEARANCE
State of Florida Depart of Juvenile Justice (Field Training Officer
Federal Depart Homeland Security Administration (TSA) Field Training Officer
State of Florida Depart of Disability Determination (Facilitator)
Army, Clerical, color, interpersonal skills, Customer Service skills, forklift, hand-truck, Inventory control, materials, Excel, Outlook, MS Word, Microsoft word, Purchasing, time management, Transportation, type, written
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