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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Profile

A hard working and reliable warehouse employee who is also a retail supervisor with 8+ years experience in a high-end merchandise environment. Have the skills needed to help my employer better serve their customers and help make the departments operate safely and efficiently while attaining job satisfaction. Enjoy growing in the company and learning new things. Some core strengths include excellence in communication, adaptable with diverse groups, great at problem solving, able to mediate disputes and persuade others effectively, a fast learner, and excellent work ethics. Supervised a team of five staff members. Performed competitive analysis to make recommendations for future company growth.

Qualifications
  • Inventory management
  • Results-oriented mindset
  • Accurate money handling
  • Team leadership experience
  • Employee training
  • Good communication skills
  • Decision-making
  • Organization
Relevant Experience

Recognized as the top sales performer. As a senior sales associate I was elected to train junior associate in store procedures, customer service, and sales techniques. Helped organize and lead new hire training. Organized different events and outreaches at Denver Children's Home.

Experience
Warehouse Associate, 08/2016 to Current
Iconma, L.L.C.FL, State,
  • Restocked products onto sales floors
  • Maintained good relationships between the business and the company
  • Kept inventory to make sure shelves would be fully stocked
  • Keep a safe and clean environment at all times
  • Prepares orders by processing requests and supply orders; pulling materials; placing orders in delivery area
  • Open and make bales
  • Forklift and Duly Forklift Certified
Sales Supervisor, 03/2016 to 07/2016
Office DepotDouglasville, GA,
  • Responsible for the opening and closings of the day for the store
  • Verified company promotions and made sure they were accurately portrayed
  • Made sure daily targets were known and that customers care was our priority
  • worked on store displays
  • Managed retail staff
  • Handled customers complaints, issues, and questions
Supervisor, 08/2015 to 04/2016
Parker-Hannifin, CorporationSan Diego, CA,
  • Opened inventory boxes and restocked shelves
  •  
  •  
  •  
  •  
  • Made recommendations to customers to meet their expected needs
  • Maintained knowledge of current promotions
  • Placed special orders and called other stores to find desired items
  • Answered questions regarding the store and its merchandise
  • Counted out cash register to open and close the store daily
  • Set up visually appealing promotional displays
  • Worked with a team of 6 associates on sharpening product knowledge
  • Trained and mentored new employees
Sales Lead, 03/2014 to 07/2015
Foot LockerAntioch, CA,
  • Worked with a team of 4 to 6 people on keeping the store full of product
  • Sized the store from top to bottom in correct sizing order and color
  • Delivered positive number growth on a monthly basis in our store across the board
  • Worked with my boss on delivering a plan for the teams success

Footwear sales, 07/2011 to 07/2015
Bass Pro ShopsSpringfield, MO,
  • Stocked footwear
  • Taught new product classes
  • Trained new hires on handbook
  • Executed daily sales goals
  • Achieved quarterly goals in department sales
  • Managed shrink
  • Did quarterly store stocking for new products
Sales & Stock, 02/2008 to 07/2011
PumaCity, STATE,
  • Monitored security areas during busy periods
  • Completed store opening and closing procedures
  • Processed cash, credit, debit and check payments
  • Greeted customers promptly
  • Directed customers to correct store locations
  • Trained and mentored new employees
  • Opened inventory boxes and restocked shelves
  • Rotated stock according to dates and protocols
  • Counted out cash drawers and balanced totals
  • Accepted and processed customer returns
  • Improved customer service by projecting friendly and knowledgeable attitude
  • Broke down products features and benefits to customers
Education
High School Diploma: , Expected in 2006
Lakewood High School - Lakewood, CO
GPA:
: General education , Expected in
Red Rocks Community College - Lakewood, CO
GPA:
: , Expected in
- Lakewood,
GPA:
Affiliations
Skills

Quick learner, pays attention to detail, always willing to gain vast product knowledge, very passionate about the job and product

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School Attended

  • Lakewood High School
  • Red Rocks Community College

Job Titles Held:

  • Warehouse Associate
  • Sales Supervisor
  • Supervisor
  • Sales Lead
  • Footwear sales
  • Sales & Stock

Degrees

  • High School Diploma

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