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Warehouse Associate Resume Example

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WAREHOUSE ASSOCIATE
Summary

With nearly 3 years of experience as a warehouse associate, I am seeking to advance and further my skills. Very driven to learn and excel in new areas that will benefit the company. Detail oriented with strong problem solving skills obtained through years of management experience. Adaptable, patient and is capable of working well under pressure. Ability to work independently and as a team player. A solid history of job performance.

Skills
  • Wrapping and boxing
  • Quality control
  • Inventory organization
  • Team Management
  • Supervision
  • Problem Resolution
  • Customer Service
  • Warehouse operations
Experience
07/2017 to Current
Warehouse AssociateAmazon － JOLIET, Illinois
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Inspected and moved products to designated areas in warehouse.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
03/2015 to 10/2016
Shift LeadJamba Juice － Orland Park, IL
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Allocated tasks to employees daily and monitored activity and task completion.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Managed and mentored 8 staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Completed opening and closing duties to facilitate business operations.
  • Resolved customer complaints and reported issues to senior management.
  • Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
  • Collaborated with team members to complete demanding projects under tight deadlines.
08/2002 to 10/2014
Restaurant ManagerBrothers Home Plate － Romeoville, IL
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties,service techniques, and guest interactions.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
Education and Training
Some College (No Degree): BiologyUniversity of Illinois At Chicago － Chicago, IL
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Resume Overview

Companies Worked For:

  • Amazon
  • Jamba Juice
  • Brothers Home Plate

School Attended

  • University of Illinois At Chicago

Job Titles Held:

  • Warehouse Associate
  • Shift Lead
  • Restaurant Manager

Degrees

  • Some College (No Degree) : Biology

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