Warehouse Associate Resume Example
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WAREHOUSE ASSOCIATE
Summary
Skills
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Experience
Warehouse Associate, 08/2020 － CurrentJ&P Cycles － Anamosa , IA
- Logged unit quantities and entered data within inventory database to facilitate records maintenance.
- Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Inspected and moved products to designated areas in warehouse.
- Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
- Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
- Arranged items on store racks and shelves, checking correct location and prices.
- Exceeded specific team goal by partnering with staff to share and implement best practices.
- Managed vendor relationships to support supply chain and maintain product quality.
- Sustained safety protocol with 0% incident rate by monitoring usage of equipment and materials.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
- Scanned container labels with RF scanners to verify contents and determine target destinations.
- Utilized pallet jacks to move items to and from different warehouse locations.
Sales Representative, 10/2019 － 07/2020Dairy Farmers Of America － Toledo , OH
- Cold-called over 120 prospective customers daily with 7% success rate.
- Improved overall customer purchasing experiences to promote steady revenue.
- Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance by 19%.
- Exceeded sales goals by 11% for 6 consecutive months.
- Exceeded monthly sales goals by 11% through successful cold-called selling.
- Prepared and processed contracts and order forms for new and existing customers.
- Received Best Sales Representative of the Month award in 2019 for delivering exemplary service while driving strategic business initiatives.
- Received Best Sales Representative of the Month award in 2020 for delivering exemplary service while driving strategic business initiatives.
- Developed customized sales techniques to successfully sell and upsell product services to new and existing clients.
- Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
Installation Technician, 04/2018 － 10/2019Skyriver Communications, Inc. － Rancho Cucamonga , CA
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
- Provided key information to customers, educating on equipment, products and services.
- Maintained clean tools, test equipment, and work motor vehicles.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
- Documented all issues that occurred on each service call into job report that was submitted to E-CLERKS.
- Troubleshot and installed 150 items weekly.
- Provided effective demonstrations of product systems so that customers understood how to use each feature.
- Executed on-time and under-budget project management on complex issues for senior leadership while liaising with contractors to re-engineer programs.
- Proactively identified and solved problems that impacted management and business directions.
Sales Associate, 07/2017 － 04/2018Wegmans Food Markets, Inc. － North Wales , PA
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Won store sales competition for Nike+ sign ups, resulting in Athlete of the Month (Nov 2017).
- Assisted customers by finding needed all product items and checking inventory for items at other locations.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Prepared cash deposits up to $3000 with zero discrepancies.
- Offered product and service consultations and employed upselling techniques.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Educated customers on product and service offerings.
- Recommended optimal merchandise based on customer needs and desires.
- Recommended merchandise to customers based on needs and preferences.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Used register system to ring up customer purchases, process payments and issue receipts.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Stayed up to date on store promotions, payment policies and security practices.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
Education and Training
Expected in 03/2022Old Dominion University － City, StateAssociate of ArtsGraphic Design
06/2017Norview High School － City, StateHigh School Diploma
- NOCTI Member
06/2017Norfolk Technical Center － CityWISE CertificationAdvertising Design
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Resume Overview
School Attended
- Old Dominion University
- Norview High School
- Norfolk Technical Center
Job Titles Held:
- Warehouse Associate
- Sales Representative
- Installation Technician
- Sales Associate
Degrees
- Associate of Arts Graphic Design
High School Diploma
WISE Certification Advertising Design
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