Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.

Resourceful Warehouse Associate with hands-on experience in dock operations, material handling, and documentation. Proficient in schedule and inventory maintenance, loss prevention and heavy equipment operation. Accustomed to working flex schedules, weekends and holidays.

Skills
  • Shipping and receiving
  • Freight labeling
  • Product verification
  • Invoice verification
  • Material handling
  • Inventory organization
  • Wrapping and boxing
  • Manual dock chain pulling
  • Pallet jacks
  • Microsoft Outlook
  • Material Safety Data Sheets
  • Able to lift and carry [Number] lbs.
  • Microsoft Excel
  • Microsoft Word
  • Materials handling and transport
  • Quality control
Education and Training
Expected in 05/2007 High School Diploma | Hirschi High School, Wichita Falls, TX GPA:
Experience
02/2019 to Current Warehouse Associate Webstaurantstore | Durant, OK,
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Identified safety hazards and notified management to determine proper resolution of issues.
03/2015 to 01/2017 Bacon Grader Whole Foods | White Plains, NY,
  • Inspected, graded and sorted incoming goods by evaluating based on appearance and overall quality.
  • Selected random samples of food products to identify grade by assessing qualities such as size, weight and color.
  • Applied safety protocol and company procedures to prevent injuries and incidents.
  • Labeled products passing inspection to verify items met required specifications.
  • Participated in and completed training on properly and safely operating new equipment.
09/2005 to 03/2008 Drive-Thru Cashier McDonald’s | City, STATE,
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Prepared drinks, ice cream and other special items to complete prepared food orders.
  • Completed opening, closing and shift change tasks following company guidelines.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Followed all store policies and procedures in regards to cleaning and sanitizing.
  • Worked during peak business hours such as nights, weekends and holidays and maintained calm, pleasant demeanor.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Operated headset to process food orders from guests to input into computer system.
  • Assembled accurate food orders into bags, adding condiments, utensils and napkins.
  • Processed credit card and cash payment for orders, counting out change and furnishing receipts.
  • Upsold menu items, including beverages and desserts to increase restaurant profits.
  • Reported complaints to manager for quick resolution.
  • Tallied cash register at end of shift to reconcile with shift sales.
  • Greeted customers promptly and responded to questions.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find store locations and complete purchases.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Processed returned items in accordance with store policy.
  • Stayed up to date on current item discounts to support promotions.
  • Counted product stock to maintain inventory records.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Supervised more than [Number] cashiers and associates to maximize performance, efficiency and service levels.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Prepared special orders for shipment.
  • Monitored exits for security issues.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Prepared food, including [Type], [Type] and [Type] items.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Filled beverages and delivered food to customers by [Action].
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
  • Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Distributed new merchandise efficiently to different departments.
  • Worked in competitive team environment to exceed revenue quotas, meeting monthly quota of $[Amount].
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Arranged updated promotional displays every [Timeframe].
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Set up catering for up to [Number] people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
  • Operated [Type] equipment to lift and transport stock.

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Resume Overview

School Attended

  • Hirschi High School

Job Titles Held:

  • Warehouse Associate
  • Bacon Grader
  • Drive-Thru Cashier

Degrees

  • High School Diploma

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