LiveCareer-Resume

warehouse associate resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Receives and delivers goods in fast-paced warehouse settings. Diligently moves materials with organized approaches and safe equipment operations skills. Team-oriented and efficient in meeting challenging daily demands. Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment. Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment. Positive, upbeat personality brings more than 13 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Ambitious, career-focused job seeker, anxious to obtain an entry-level professional position to help launch career while achieving company goals.

Skills
  • Shipping and receiving
  • Product verification
  • Freight labeling
  • Warehouse operations
  • Wrapping and boxing
  • Inventory organization
  • Materials handling and transport
  • Invoice verification
  • Material handling
  • Quality control
  • Warehouse tools operation
  • Material Safety Data Sheets
  • Manual dock chain pulling
  • Pallet jacks
  • Able to lift and carry 50 lbs.
  • Conflict resolution techniques
  • Account management
  • Product Knowledge
  • Training programs
  • Focused on customer satisfaction
  • Research ability
  • Money Management
  • ID verification
  • Cash drawer balancing
  • Training and mentoring
  • Credit and cash transactions
Experience
Converting Operator, 02/2023 - Current
Lippert Components Dallas, TX,
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Used hand stampers to stamp dates and other information on products.
  • Collaborated with team members to finish runs on tight deadlines.
  • Cut products to specific measures, carefully using cutting tools.
  • Inspected finished items to check for defects.
  • Fed raw materials into gluing, coating and slitting rollers via manual and automated methods to achieve desired production speeds.
  • Utilized automatic stamping devices to stamp products with information.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Warehouse Associate, 09/2022 - Current
The Tjx Companies, Inc. Cincinnati, OH,
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
At Home Care Giver, 06/2019 - 08/2022
Barnes Group Inc. Ogden, UT,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Department Supervisor, 02/2017 - 06/2019
Value City Funiture City, STATE,
  • Trained and mentored new associates on department policies and procedures.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Assessed displays for proper stock, checked store organization and kept aisles clear of obstacles.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Put together store's large displays.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Achieved sales goals and business objectives by motivating staff and promoting sales.
Customer Service Manager, 01/2016 - 11/2017
Company Name City, State,
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Audited customer account information to identify issues and develop solutions.
Customer Service Representative, 09/2011 - 12/2013
Company Name City, State,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Followed up with technicians and managers to receive and communicate status updates.
  • Monitored email and phone communication to provide prompt responses and solutions.
  • Confirmed completed or closed work order by reviewing notes and following up on pending items.
  • Obtained purchase order information to invoice work orders.
  • Consulted with customers to resolve service and billing issues.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Made outbound calls to obtain account information.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education and Training
GED: , Expected in 06/2008
-
Montgomery County Adult Education Center - Mt. Sterling, Ky,
GPA:
Status -

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Resume Overview

School Attended

  • Montgomery County Adult Education Center

Job Titles Held:

  • Converting Operator
  • Warehouse Associate
  • At Home Care Giver
  • Department Supervisor
  • Customer Service Manager
  • Customer Service Representative

Degrees

  • GED

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