Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Determined professional with outstanding customer service skills, dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 100 pounds.

Industrious Warehouse Worker skilled in driving efficient receiving, inspection and storage operations to maintain accuracy. Handles diverse materials, boxes, crates and pallets to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Reputable sales-associate, paired with a drive to always increase company profits. Proven to go above and beyond for customer satisfaction.

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Skills
  • Materials Handling and Transport
  • Unloading Cargo
  • Repair
  • Cleaning
  • Packaging
  • Box Lifting
  • Sorting
  • Labeling and boxing
  • Operations Support
  • Assembly and production
  • Route deliveries
  • Safety and compliance
  • Customer Service
  • Valid type C driver's license
  • Lifting and Sorting
  • Quantity Calculations
  • Shipping and Receiving
Work History
07/2021 to Current Warehouse Associate Acosta, Inc. | Newburgh, NY,
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Simplified shipping and receiving processes for improved workflow.
  • Checked packages and merchandise for damage and notified vendors.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
  • Consistently lifted materials weighing as much as 300 pounds daily.
  • Worked safely around moving machinery.
  • Operated box or straight trucks and cargo vans.
03/2021 to 08/2021 Service Tech / Installer / Sales Rep / Warehouse Lead University Of Wisconsin Madison | Prairie Du Sac, WI,
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Increased brand awareness by promoting B&H pool and patio shop.
  • Performed routine maintenance on Hayward systems and Pantera systems.
  • Explained upgrades to customers, resulting in signups for additional services.
  • Supported design and troubleshooting in Aquatic Filtration systems.
  • Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Collected customer signatures once installations and repairs were finished to complete fence process.
  • Performed routine maintenance on Heavy equipment to alleviate issues.
  • Installed over 4 complete pools and 20 pumps and filters per week.
  • Completed extensive job report for each service call.
  • Fostered sales and increased revenue by advertising products and services.
03/2018 to 06/2020 Shift Manager Buzzi Unicem | Joliet, IL,
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.

+ Edit or add your own

  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
02/2016 to 03/2018 Laborer Ace/Avant Concrete Construction | City, STATE,
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Completed heavy labor tasks, including paving roads, hauling materials and digging ditches.
  • Organized materials, tools and equipment to supply team members.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Constructed and broke down temporary retaining walls and scaffolding to support project needs.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Performed general housekeeping and cleaning tasks, including sweeping, pulling weeds and power washing.
  • Maintained strong background in plumbing, carpentry, painting, plastering, machine servicing and concrete installation.
  • Operated Luhl and Bobcat equipment to move materials and promote job efficiency.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Learned diverse construction trades skills, including basic carpentry, painting and plastering.
  • Directed traffic away from hazardous locations to protect team members and general public.
  • Operated equipment such as fork trucks and skidders.
  • Maintained and repaired facilities, equipment and tools.
  • Contributed to team results in fast-paced construction environments.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Collected measurements and marked locations as part of project preparations.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Updated logs and reported on job progress daily.
Education
Expected in 06/2013 Ged ; CPR/AED Cert. | Sampson Community College, Clinton, NC GPA:

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Resume Overview

School Attended

  • Sampson Community College

Job Titles Held:

  • Warehouse Associate
  • Service Tech / Installer / Sales Rep / Warehouse Lead
  • Shift Manager
  • Laborer

Degrees

  • Ged ; CPR/AED Cert.

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