warehouse associate resume example with 15+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Skills
Order Fulfillment
Safety Procedures
Reliable and Responsible
Motivated Team Player
Merchandise Inspection
Adaptable and Flexible
Honesty and Integrity
Inspecting and Examining Merchandise
Work History
01/2015 to 03/2021Warehouse AssociateAltra Holdings, Inc. | Marengo, IL,
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Kept work areas neat, clean and free from debris.
Moved merchandise using forklifts, pallet jacks and hand trucks.
06/2012 to 01/2015Retail Sales AssociateKohls | Seabrook, NH,
Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Worked closely with shift manager to solve problems and handle customer concerns.
Supported loss prevention goals by monitoring shopper behavior.
Folded and arranged merchandise in attractive displays to drive sales.
Maintained clean sales floor and straightened and faced merchandise.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Supported efficient and timely replenishment of sales floor merchandise.
Informed customers of current store promotions to encourage additional sales purchases.
Answered questions about store policies and addressed customer concerns.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Used POS system to process sales, returns, online orders and gift card activations.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
11/2010 to 06/2012Retail Sales AssociateKohls | Strongsville, OH,
Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Helped customers complete purchases, locate items and join reward programs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Worked closely with shift manager to solve problems and handle customer concerns.
Supported loss prevention goals by monitoring shopper behavior.
Folded and arranged merchandise in attractive displays to drive sales.
Maintained clean sales floor and straightened and faced merchandise.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Supported efficient and timely replenishment of sales floor merchandise.
Informed customers of current store promotions to encourage additional sales purchases.
Answered questions about store policies and addressed customer concerns.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
10/2005 to 11/2010Cashier/Retail Sales AssociateJack Flash | Danville, IL,
Collaborated with sales floor maintenance personnel to address any health or sanitation issues quickly.
Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Helped customers complete purchases, locate items and join reward programs.
Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
Connected with customers to support positive transaction experiences and address service concerns.
Addressed discrepancies in bagged purchases by providing missing items and compensatory products.
Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained presentable customer areas with diligent cleaning and proactive recovery management.
Increased sales by offering advice on purchases and promoting additional products.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Moved heavy boxes and full merchandise bins up to 30 pounds in weight by maintaining physical strengths and stamina.
Education
Expected in 02/2004 to to High School Diploma | Thomson High School, Scranton, PA, GPA:
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