Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
  • Reliable worker with background in operating cash registers, stocking merchandise and keeping areas organized. Highly motivated, proactive and punctual with a team-oriented mentality.
  • Trustworthy team player seeking entry-level any opportunities to expand talents while contributing with solid time management and problem-solving skills with the ability to create captivating experiences for customers to assist with company growth.
  • Able to lift and carry 80 lbs.
  • Time management
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Pallet jacks
  • Facilities maintenance
  • Material Safety Data Sheets
  • Warehouse operations
  • Warehouse tools operation
  • Wrapping and boxing
  • Material handling
  • Inventory organization
  • Shipping and receiving
  • Product verification
Education and Training
Expected in 07/2020
High School Diploma:
Nevada Virtual Academy - Las Vegas, NV,
  • Completed professional college development in [ALS 101]
Expected in
: ALS 101
College Of Southern Nevada - Las Vegas, NV
  • Completed during high-school in 11 grade
02/2020 to 06/2020
Warehouse Associate American Residential Services Farmington Hills, MI,
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Constructed and maintained artful displays for merchandise, increasing sales by 100%.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Received, stored and shipped goods and materials.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Sustained safety protocol with 100% incident rate by monitoring usage of equipment and materials.
  • Inspected and moved products to designated areas in warehouse.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
12/2019 to 12/2019
Crew Member Wendy's Company Weston, FL,
  • Drove team success by completing assigned task quickly and accurately.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Organized food items on serving trays and in carry-out packages.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Monitored and counted food stock and supplies to reorder on time.
  • Verified orders and bagged items for easy transport.
  • Prepared McDonald food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Washed, peeled, cut and measured recipe ingredients.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Took orders, prepared foods and processed payments in full-service McDonald establishment.
  • Complied with company service standards, including inventory and cash control procedures.
  • Served drinks and prepared specialty beverages.
  • Received food orders from individuals and explained offerings.
  • Reviewed contents on food trays to check receiving complete order.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Organized and restocked Sauces and cleaning supplies to support operations and team productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Fulfilled additional crew-related duties, including Cleaning table tops and Cashier, to maintain nonstop operations.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Maintained floor and table tops equipment onboard by using the double bucket technique to keep all machinery functioning properly.
  • Studied maps and changing weather conditions to design effective and safe routes for vessels.
08/2018 to 10/2018
GoodWill Sales Associate - Clearance Center City, STATE,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Prepared cash deposits up to $500 with zero discrepancies.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of 50 customers per day by responding to inquiries and locating products.
  • Negotiated and closed deals with minimal oversight.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Assisted customers by finding needed clothing items and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Offered product and service consultations and employed upselling techniques.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
  • Recommended optimal merchandise based on customer needs and desires.
  • Recommended merchandise to customers based on needs and preferences.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Mixed and matched paints according to customer specifications.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Used Goodwill cashier register system to ring up customer purchases, process payments and issue receipts.

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Resume Overview

School Attended

  • Nevada Virtual Academy
  • College Of Southern Nevada

Job Titles Held:

  • Warehouse Associate
  • Crew Member
  • GoodWill


  • High School Diploma
  • Some College (No Degree)

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