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Waitress Resume Example

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Skills
  • Leading team members
  • Attention to detail
  • Providing customer service
  • Client-focused service
  • Expert communicator
  • Phone call answering
  • Excellent customer service
  • Cash drawer balancing
  • Strong writing and verbal skills
  • Excellent cleaning skills
  • Effective customer upselling
Education and Training
2017High School Diploma: Armijo High SchoolCity, State
Some College (No Degree): Environmental ScienceBrigham Young University - IdahoCity, Stateattending or level completed Additional Training and Activities Include Classes, Seminars, Training Certificates, Professional Licenses, Civic Organizations, Athletics, etc
WAITRESS
Summary

Sociable Team Member skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly work environment.

Experience
Company Name - Assistant Store LeaderCity, State08/2020 - Current
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Measured goal achievement by recording daily cash flow, reviewing sales reports and producing financial statements.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Interviewed and hired qualified employees to provide top-quality service.
  • Maintained open door policy to help employees feel comfortable voicing concerns at any time.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Assisted customers, answered questions and resolved problems.
Company Name - Waitress City, State08/2019 - 05/2020
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Company Name - Cashier/Front Counter HostessCity, State02/2018 - 09/2019
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Greeted customers entering restaurant with genuine enthusiasm and warmth, set tables with condiments and utensils, escorted guests to assigned table or booth and presented menus.
Company Name - Customer Service AssociateCity, State01/2017 - 10/2017
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
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91Good
Resume Strength
  • Measurable results

Resume Overview

School Attended

  • Armijo High School
  • Brigham Young University - Idaho

Job Titles Held:

  • Assistant Store Leader
  • Waitress
  • Cashier/Front Counter Hostess
  • Customer Service Associate

Degrees

  • High School Diploma :
    Some College (No Degree) : Environmental Science

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