LiveCareer-Resume

waitress resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Menu Memorization
  • High-Volume Dining
  • Point of Sale (POS) System Operations
  • Ability to Lift 30 Pounds
  • Upselling and Cross Selling
  • Service Oriented
  • Cool Under Pressure
  • High Volume Dining
  • Able to Lift 30 Pounds
  • Team Player
  • Menu Recommendations
  • Order Accuracy and Delivery
  • Dining Room Cleaning and Upkeep
  • Transactions and Cash Handling
  • Warm and Friendly
  • High Energy and Stamina
  • Bathroom Servicing
  • Age Verification
  • Cleaning and Sanitizing
  • Liquor, Wine and Food Service
Experience
04/2023 to Current
Waitress Marriott International Ithaca, NY,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Presented menus and answered questions regarding items.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Filled condiments and napkin containers during slack periods.
  • Prepared checks, itemizing total meal costs and taxes.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
02/2020 to 10/2020
Cashier Life Time Fitness Maple Grove, MN,
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed refunds for worn, damaged and broken merchandise.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Helped with purchases and signed customers up for rewards program.
01/2017 to 05/2020
Secretary Department Of Veterans Affairs Northampton, MA,
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Greeted visitors and directed to appropriate location or person.
  • Sent and distributed mail and parcels.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Assisted with accounts receivable and accounts payable functions.
  • Processed documents and materials for dissemination to appropriate parties.
  • Anticipated leadership needs by preparing or gathering records, reports and correspondence.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
02/2019 to 04/2019
Cashier United Dairy Farmers Burlington, KY,
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed refunds for worn, damaged and broken merchandise.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Education and Training
Expected in 05/2005 to to
High School Diploma:
Lead Hill High School - Lead Hill, AR
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Lead Hill High School

Job Titles Held:

  • Waitress
  • Cashier
  • Secretary
  • Cashier

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: