LiveCareer-Resume

waitress resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a former waitress offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. I am highly versatile and adaptable to fast-paced and changing environments with discerning customers and high standards. I have obtained years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. I am skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Because of this I am also a reliable, customer service-driven team player who is upbeat, flexible and approachable, with strong organizational and time management skills. I always delivered memorable guest experience through welcoming interactions and extensive product knowledge.

Skills
  • High-volume dining
  • Menu memorization
  • Point of Sale (POS) system operations
  • Liquor, wine and food service
  • Sales Techniques
  • Food safety understanding
  • Service prioritization
  • Price memorization
  • Effective customer upselling
  • Devoted Worker
  • Outgoing, friendly
Education and Training
Bertha Von Suttner Kaiserslautern, Germany, Expected in 01/2018 High School Diploma : - GPA :
Experience
Healthcare Services Group - Waitress
Kansas City, MO, 08/2020 - 11/2020
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Increased sales of high margin menu items through effective upselling.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Stocked server areas with supplies before, during and after shifts.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Entered customer food orders into computer system.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
Papa John's - Restaurant Team Member
Bradenton, FL, 09/2019 - 07/2020
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.
  • Refreshed inventory supplies for drink and napkin stations.
  • Cleaned counters and common areas to minimize spread of germs.
  • Collected money, made change and counted out register at end of shift.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Entered customer food orders into computer system.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.
On The Border - Bartender
Tulsa, OK, 07/2018 - 08/2019
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Maintained current list of available ride services for inebriated customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Lowered liquor costs by training bar staff on precision pouring and waste reduction.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Poured wine, beer and spirits for dining room patrons.
  • Upsold customers from shelf to premium brands to help boost sales.
Papa John's - Restaurant Team Member
Braselton, GA, 06/2017 - 06/2018
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.
  • Refreshed inventory supplies for drink and napkin stations.
  • Cleaned counters and common areas to minimize spread of germs.
  • Collected money, made change and counted out register at end of shift.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.
  • Entered customer food orders into computer system.

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Resume Overview

School Attended

  • Bertha Von Suttner

Job Titles Held:

  • Waitress
  • Restaurant Team Member
  • Bartender
  • Restaurant Team Member

Degrees

  • High School Diploma

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