waitress resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
I am a former waitress offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. I am highly versatile and adaptable to fast-paced and changing environments with discerning customers and high standards. I have obtained years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. I am skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Because of this I am also a reliable, customer service-driven team player who is upbeat, flexible and approachable, with strong organizational and time management skills. I always delivered memorable guest experience through welcoming interactions and extensive product knowledge.
Skills
High-volume dining
Menu memorization
Point of Sale (POS) system operations
Liquor, wine and food service
Sales Techniques
Food safety understanding
Service prioritization
Price memorization
Effective customer upselling
Devoted Worker
Outgoing, friendly
Experience
Waitress, 08/2020 to 11/2020 Healthcare Services Group – Kansas City, MO,
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Increased sales of high margin menu items through effective upselling.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Stocked server areas with supplies before, during and after shifts.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Entered customer food orders into computer system.
Monitored customer movements and quickly cleared empty tables for future customers.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Restaurant Team Member, 09/2019 to 07/2020 Papa John's – Bradenton, FL,
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Assisted at drive-thru window by swiftly handling cash and credit card transactions.
Refreshed inventory supplies for drink and napkin stations.
Cleaned counters and common areas to minimize spread of germs.
Collected money, made change and counted out register at end of shift.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Monitored customer movements and quickly cleared empty tables for future customers.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Entered customer food orders into computer system.
Cleaned dishes with detergent, rinsing and sanitizing chemicals.
Bartender, 07/2018 to 08/2019 On The Border – Tulsa, OK,
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Made product recommendations to customers based on preference, food pairings and special promotions.
Balanced daily registers and generated sales reports for management.
Maintained current list of available ride services for inebriated customers.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Lowered liquor costs by training bar staff on precision pouring and waste reduction.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Poured wine, beer and spirits for dining room patrons.
Upsold customers from shelf to premium brands to help boost sales.
Restaurant Team Member, 06/2017 to 06/2018 Papa John's – Braselton, GA,
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Assisted at drive-thru window by swiftly handling cash and credit card transactions.
Refreshed inventory supplies for drink and napkin stations.
Cleaned counters and common areas to minimize spread of germs.
Collected money, made change and counted out register at end of shift.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Monitored customer movements and quickly cleared empty tables for future customers.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Cleaned dishes with detergent, rinsing and sanitizing chemicals.
Entered customer food orders into computer system.
Education and Training
High School Diploma: , Expected in 01/2018 to Bertha Von Suttner - Kaiserslautern, Germany, GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.