waitress resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Customer service
Time management
Training
Conflict resolution
Experience
Waitress, 12/2018 to 12/2019 Traditions Spirits – Ada, OK,
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Calculated charges, issued table checks and collected payments from customers.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Answered phones politely and promptly, accurately recording and confirming reservations.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Checked order accuracy and food quality before delivering to customers.
Hostess, 08/2018 to 12/2018 Excela Health – Latrobe, PA,
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Monitored dining area to assess server capacity and accurately estimate wait times.
Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
Answered customers' questions about hours, seating, current wait time and other information.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Managed closing duties, including restocking items and reconciling cash drawer.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Housekeeper, 04/2018 to 08/2018 Marriott Vacations Worldwide – Riviera Beach, FL,
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Replaced sheets and pillowcases daily and used hospitality corners on all beds.
Supplied guests with extra towels and toiletries when requested.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Checked [Number] rooms per day to verify vacancies post-checkout.
Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Interacted pleasantly with clients and patrons when performing daily duties.
Cook, 06/2017 to 12/2017 Tully's – Syracuse, NY,
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Operated all kitchen equipment safely to avoid injuries.
Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
Mixed, weighed and proofed ingredients to match exact recipe formula.
Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Education and Training
High School Diploma: , Expected in to The Center School - Seattle, WA GPA: Status -
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