LiveCareer-Resume

waitress resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Detail-oriented Assistant Manager offers more than [Number]-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Motivated [Job Title] with [Number] years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Forward-thinking [Job Title] with proven history of leadership, planning and problem solving. Adept collaboration with [Job title] to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs. Attentive [Job Title] experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Diligent [Job Title] with over [Number] years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Experienced and proactive [Job Title] offering [Number] years of progressive warehouse settings serving [Industry] needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Veteran Program manager bringing [Number] years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Skills
  • High-Volume Dining
  • Menu Memorization
  • Point of Sale (POS) System Operations
  • Service-Oriented
  • Sales Monitoring
  • Product and Service Knowledge
  • Onboarding and Orientation
  • Verbal and Written Communication
  • Employee Development
  • Team Building
  • Managing Operations and Efficiency
  • Teamwork and Collaboration
  • Recruitment and Hiring
  • Goal Setting
  • Complex Problem Solving
  • Team Leadership
  • Hiring and Training
  • Administration and Reporting
  • Budget Management
  • Scheduling and Coordinating
  • Staff Training
  • Performance Tracking and Evaluation
  • Technical Proficiency
  • Problem Resolution
  • Employee Coaching and Motivation
  • Documentation and Reporting
  • Cost Control
  • Revenue Forecasting
  • Project Planning
  • Training and Development
  • Time Management
  • Avid Pro Tools
  • Closing and Contract Negotiations
  • Staff Training and Development
  • Customer Relations
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Customer Rapport
  • Orientating and Training
  • Business Development
  • Strategic Planning
  • Retail Space Planning
  • Retail Operations Management
  • Business Development Understanding
  • Marketing Tactics
  • Staff Development
  • Microsoft Office Expertise
Experience
11/2022 to 02/2023
Waitress Healthcare Services Group Baltimore, MD,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Presented menus and answered questions regarding items.
  • Stocked service areas with supplies during slow periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Filled condiments and napkin containers during slack periods.
  • Prepared checks, itemizing total meal costs and taxes.
  • Set up tables in between patrons to reduce wait times.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Responded to ad hoc cleaning duties at end of shift.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
08/2020 to 11/2020
Assistant Manager Restoration Hardware Reno, NV,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Completed inventory audits to identify losses and project demand.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Assigned work and monitored performance of project personnel.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Produced thorough, accurate and timely reports of project activities.
  • Analyzed business performance data and forecasted business results for upper management.
03/2017 to 04/2019
Assistant Manager Restoration Hardware San Antonio, TX,
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Completed inventory audits to identify losses and project demand.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Assigned work and monitored performance of project personnel.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Produced thorough, accurate and timely reports of project activities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Analyzed business performance data and forecasted business results for upper management.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Proposed or approved modifications to project plans.
08/2016 to 03/2017
Server Cdki Holdings West Olive, MI,
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Informed customers of daily specials and signature menu items.
  • Presented menus and answered questions regarding items.
  • Filled condiments and napkin containers during slack periods.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Responded to ad hoc cleaning duties at end of shift.
Education and Training
Expected in 05/1999 to to
High School Diploma:
Nimitz High School - Houston, TX
GPA:
Status -

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Resume Overview

School Attended

  • Nimitz High School

Job Titles Held:

  • Waitress
  • Assistant Manager
  • Assistant Manager
  • Server

Degrees

  • High School Diploma

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