waitress resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of work load and training in learning new material . Motivated to learn, grow and excel in everything I can. And I would really like the opportunity to work in your Occupational and Rehabilitations center.

I love helping people and getting to know their needs.

Experienced in helping the elderly and disable.

  • Wheelchair assistance
  • Mobility support
  • Customer service-oriented
  • Safe driver
  • CPR certified
  • First aid certified
Work History
09/2019 to Current Waitress Bluegreen Resorts | Denham Springs, LA,
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times. Cleaned dishes with detergent, rinsing and sanitizing chemicals in [3]-compartment sink
  • Checked order accuracy and food quality before delivering to customers
  • Calculated charges, issued table checks and collected payments from customers
  • Updated repeat customers on menu changes and updates to maintain quality service relationships
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
07/2016 to 09/2019 Paratransit Driver National Express Corporation | Paterson, NJ,
  • Maintained full understanding of local roads and traffic patterns
  • Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments
  • Performed all bus driving duties and passenger interaction with professionalism
  • Obeyed all local and DOT traffic rules and regulations
  • Adhered to all scheduled routes to ensure timely drop-offs and pick-ups at all locations
  • Maintained safe and timely route completions
  • Provided passenger assistance including collecting fares and offering schedule and route information
  • Transported passengers safely between destinations while following prescribed routes
  • Assisted passengers with difficulties or disabilities to board and exit bus
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
  • Established long-term customer relationships through prompt and courteous service
  • Transported passengers to healthcare appointments and developed productive relationships with medical personnel
  • Stayed up to date with local roads, traffic patterns and speed limits
  • Adhered to company determined schedules and routes to ensure timely arrivals and departures
  • Performed all duties with personable communication and professionalism including bus operation and passenger interaction
04/2016 to 07/2016 Valet Attendant Hilton Worldwide | Oxnard, CA,
  • Parked and retrieved cars carefully to prevent damage and avoid delays
  • Assessed parking lot and determined most effective parking scheme to bolster number of available spaces
  • Welcomed arriving guests and explained car retrieval procedures
  • Established positive guest relationships through consistent delivery of excellent customer service
  • Surveilled parking areas to watch for vandals and other issues likely to cause damage to or theft of vehicles
  • Recorded make, model and exact location of each parked vehicle for easy retrieval
  • Determined customer needs by asking relevant questions and listening actively to responses
  • Answered questions and provided information about hospital facility
  • Responded to customer requests efficiently and with knowledgeable assistance
  • Parked and retrieved cars according to customer needs
06/2013 to 04/2016 Deli Clerk Kohler | Boston, MA,
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention
  • Created appealing food arrangements for party trays and specialized orders
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order
  • Maintained proper signage and pricing information for displays, cases and counters
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
  • Listened carefully to customer instructions and prepared orders according to those preferences
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers
  • Greeted customers at deli counter to fulfill requests and answer questions
  • Opened new inventory and rotated stock by dates to maintain freshness
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Offered product samples to customers, generating additional sales through taste-testing
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products
Expected in 05/2020 to to GED | Hilliard Adult Education , Hilliard, FL, GPA:
Additional Information

I do Have my CPR certification

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Resume Overview

School Attended

  • Hilliard Adult Education

Job Titles Held:

  • Waitress
  • Paratransit Driver
  • Valet Attendant
  • Deli Clerk


  • GED

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