waitress resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of work load and training in learning new material . Motivated to learn, grow and excel in everything I can. And I would really like the opportunity to work in your Occupational and Rehabilitations center.
I love helping people and getting to know their needs.
Experienced in helping the elderly and disable.
Skills
Wheelchair assistance
Mobility support
Customer service-oriented
Safe driver
CPR certified
First aid certified
Work History
09/2019 to Current
Waitress Bluegreen Resorts – Denham Springs, LA,
Arranged each place setting attractively and verified all items were clean and free from water spots and chips
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times. Cleaned dishes with detergent, rinsing and sanitizing chemicals in [3]-compartment sink
Checked order accuracy and food quality before delivering to customers
Calculated charges, issued table checks and collected payments from customers
Updated repeat customers on menu changes and updates to maintain quality service relationships
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
Maintained full understanding of local roads and traffic patterns
Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments
Performed all bus driving duties and passenger interaction with professionalism
Obeyed all local and DOT traffic rules and regulations
Adhered to all scheduled routes to ensure timely drop-offs and pick-ups at all locations
Maintained safe and timely route completions
Provided passenger assistance including collecting fares and offering schedule and route information
Transported passengers safely between destinations while following prescribed routes
Assisted passengers with difficulties or disabilities to board and exit bus
Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations
Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
Established long-term customer relationships through prompt and courteous service
Transported passengers to healthcare appointments and developed productive relationships with medical personnel
Stayed up to date with local roads, traffic patterns and speed limits
Adhered to company determined schedules and routes to ensure timely arrivals and departures
Performed all duties with personable communication and professionalism including bus operation and passenger interaction
04/2016 to 07/2016
Valet AttendantHilton Worldwide – Oxnard, CA,
Parked and retrieved cars carefully to prevent damage and avoid delays
Assessed parking lot and determined most effective parking scheme to bolster number of available spaces
Welcomed arriving guests and explained car retrieval procedures
Established positive guest relationships through consistent delivery of excellent customer service
Surveilled parking areas to watch for vandals and other issues likely to cause damage to or theft of vehicles
Recorded make, model and exact location of each parked vehicle for easy retrieval
Determined customer needs by asking relevant questions and listening actively to responses
Answered questions and provided information about hospital facility
Responded to customer requests efficiently and with knowledgeable assistance
Parked and retrieved cars according to customer needs
06/2013 to 04/2016
Deli ClerkKohler – Boston, MA,
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes
Delivered exemplary customer service to all guests, even in peak business periods to promote retention
Created appealing food arrangements for party trays and specialized orders
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
Maintained clean, trash-free workspaces to maximize productivity and safety
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order
Maintained proper signage and pricing information for displays, cases and counters
Stored refrigerated and frozen items at correct temperatures to comply with food safety rules
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
Listened carefully to customer instructions and prepared orders according to those preferences
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers
Greeted customers at deli counter to fulfill requests and answer questions
Opened new inventory and rotated stock by dates to maintain freshness
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
Offered product samples to customers, generating additional sales through taste-testing
Used downtimes to prepare ingredients and restock supplies for expected busy periods
Listened to customer requests and suggested additional menu items as appropriate to upsell products
Education
Expected in 05/2020 to to
GED: Hilliard Adult Education - Hilliard, FL, GPA: Status -
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