Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

  • High-Volume Dining
  • Point of Sale Knowledge
  • Wine Service
  • Ordering Procedures
  • Table Setting Knowledge
  • Bar Terminology Expertise
  • Bill Computation
  • Guest Seating Arrangements
  • To-Go Order Preparation
  • Food Spoilage Prevention
  • Order Accuracy
  • Daily Specials Memorization
  • Guest Relations Management
  • Food Tray Carrying
  • Cash Handling
  • Front-of-house display creation
  • Sales expertise
  • Hospitality service expertise
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Professional demeanor
  • Exceptional Customer Service
  • Adapt to diverse groups
  • Merchandising understanding
  • Excellent people skills
  • Relationship building
  • Sales training
Work History
Waitress, -
Monarch Casino Black Hawk Reno, NV,
  • Greeted and maintained relationships with regular customers.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Sales Associate, 09/2020 - Current
Planet Fitness Mansfield, OH,
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Responded to telephone and in-person requests for information.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Answered questions and assisted customers with item selection and location.
  • Educated customers on promotions to enhance sales.
  • Kept front check out area clean and organized for efficient service.
  • Processed payments and returns with accuracy and efficiency.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Dance Instructor, 01/2017 - Current
Fred Astaire Houston, TX,
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Planned routines for recitals and performances.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Planned, prepared and delivered lesson plans introducing students to dance techniques.
  • Communicated with students and parents in person, via email and by phone to resolve issues and answer questions.
  • Adhered to all studio guidelines and legal requirements.
Bachelor of Arts: Art, Expected in
Southern Illinois University Carbondale - Carbondale, IL
  • President of Southern Illinois Dance Company for 2 years
  • Participated in Dancing with the CU Stars which is a fundraiser event for the Don Moyer Boys and Girls Club
  • Helped with various events with Pan and Cake Catering Company
  • Helped Rod SIckler with his local annual event, Red Hot Winter, as one of his performance coordinators

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School Attended

  • Southern Illinois University Carbondale

Job Titles Held:

  • Waitress
  • Sales Associate
  • Dance Instructor


  • Bachelor of Arts

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