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I am looking for a position in the restaurant industry that will capitalize the knowledge that I have learned about the service industry, along with my customer care skills and passion for waitressing. I overwhelmingly welcome the opportunity to learn and expand my knowledge in a restaurant setting. I would like to continue to learn all facets of a restaurant. I work extremely well with others and feel I bring positivity to my co-workers and my work environment. Having an open mind and a willingness to learn new things has always helped me broaden my horizons. Life is an ongoing learning process, my flexibility and adaptability enable me to thrive. Being a server for many years has taught me how to work with the public, excel in stressful situations and adapt to new ways. I am an experienced waitress offering 10 years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.
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- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
- Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Stocked shelves to match planogram images and instructions.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Assisted managers with quickly resolving service- and food-related issues.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Glenoak High School - Canton, OH
Modern Dental Concepts - North Canton, OH,
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Resume Overview
School Attended
- Glenoak High School
- Modern Dental Concepts
Job Titles Held:
- Waitress
- Stocker Associate
- Waitress
- Hostess
Degrees
- High School Diploma
- Dental Assisting Certificate/License
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