Waitress Resume Example

WAITRESS

Professional Summary

Patient-oriented Orthodontic Assistant with over 3 years of experience working in the dental health field. Adept at working alongside orthodontists and providing logistical support with patient care and procedures. Exceptionally skilled at scheduling/checking out patients and preparing patient to remove/bond brackets. Considerate Orthodontic Assistant supports orthodontists in treating patients requiring corrective procedures for spacing and alignment issues. Efficiently arranges dental tools and instruments and sterilizes equipment. Experience taking and developing x-rays and instructing patients on proper care of dental appliances. Always making it a point to make the patient feel as comfortable as possible and making sure the patient is aware of everything that is being completed at their appointment that day. Very skilled at scheduling and checking patients in and out. I am also an easy learner when it comes to computer software. Always willing to learn more and progress in my job position. I always try to finish the job/procedure in a timely manner, not too quick but just enough time to do the job correctly and fitting for the patient. Great with customers/patients, welcoming them when they come in and making sure they are comfortable. Proficient taking x-rays and making them visible for the doctor to see. Committed and hardworking cashier with 2 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. I am a very big people person so I love working with the public and being able to help others.

Skills

Beverage preparation
Wine Service
Bill Computation
Customer assistance
POS Systems
Cash Drawer Management
Multi-tasking ability
Money handling
Scheduling
Appointment Setting
X-Rays
Insurance billing
Infection control proficiency

Menu Memorization
Point of Sale Knowledge
Credit card processing
Payment collection
Stocking and Replenishing
Product and Service Sales
Checkout consistency
Good telephone etiquette
Dental Impressions
Patient Safety
Dental radiography
Dental office administration
Treatment room cleanup

High-Volume Dining
Food Preparation and Safety
Refunds and exchanges
Cash register operations
Drawer Management
ID Verification
Cleanliness
Record preparation
HIPAA Compliance
Infection Control
Equipment sterilization
Patient data gathering

Work History

Waitress04/2012 to CurrentCompany Name, City, State

Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Checked identification to enforce age regulations for alcoholic beverages.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Prepared beverages and filled food orders for customers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
This is a family owned business so I just work accordingly depending on if help is needed and if I'm available.

Orthodontic Assistant 10/2016 to 06/2020Company Name, City, State

Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Prepped all examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
Helped the Orthodontist complete routine and advanced procedures by preparing patients and instruments for expected needs.
Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
Educated patients on postoperative care, including how to protect dental work and boost healing.
Poured and shaped molds from impressions and trimmed molds in grinder.
Performed administrative duties, including appointment setting and follow up calls.
Took x-rays, photographs and impressions of patients' teeth and mouth.
Prepared patient X-rays and images by computer for review by dentist.
Assisted dentist with bonding brackets, removing brackets, and simple procedures.
Typed patient data into computer system using SIDEXIS while following privacy laws and maintaining high level of accuracy.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Explained treatment procedures and instructed patients on home care guidelines.
Booked appointments for patients using ORTHOTRAC.
Staged tray for procedures by arranging dental instruments and equipment.
Documented patients' dental health information, medical history and vital signs.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.

Cashier07/2015 to 08/2016Company Name, City, State

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Counted cash in register drawer at beginning and end of shift.
Used cash registers and POS systems to request and record customer orders and compute bills.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Assisted customers with special services, account updates and promotional options.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Assisted customers by answering questions and fulfilling requests.
Checked prices for customers and processed items sold by scanning barcodes.
Greeted customers as they walked in the door and offered assistance in finding particular things.

Education

Thomas Sumter Academy, CityHigh School Diploma, 05/2015

Central Carolina Technical College, City, StateAssociate of Arts, 05/2018

Certifications

First Aid/CPR Certified
X-ray certified

Resume Overview

School Attended

Thomas Sumter Academy
Central Carolina Technical College

Job Titles Held:

Waitress
Orthodontic Assistant
Cashier

Degrees

High School Diploma , 05/2015
Associate of Arts , 05/2018

Resume Score: 80%

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